Total 10 customer service job vacancies in dunstable lu6 3sd

We are currently looking for enthusiastic and passionate Ambulance Care Assistants to transport our patients, who are frail or need specialist assistance, to and from appointments at hospitals, treatment centres and other similar facilities.

If you have experience of caring for people with proven customer care and communication skills with the public, then we would like to hear from you!

You will need to be flexible, adaptable, and at times, discreet. A good sense of humour and local knowledge of the area you are applying to work in will also be an advantage.

Please ensure that your application relates to the essential criteria in the person specification.

Every day is different as an ACA and you could really make a difference to our patients.



The role of the Ambulance Care Assistant involves the transportation of non-urgent patients to and from health/social care premises and private residences. This is a responsible role which requires a professional and caring attitude, as well as teamwork.

You will work in a team of two, or on your own, undertaking duties in a variety of vehicle types.

You need a full UK manual car driving licence, with one years driving experience.
(Please note that a maximum of 3 penalty points will be considered for a minor motoring offence only.)

Your role with EEAST PTS would start with a3 week paid training course(Monday – Friday). The training involves clinical training to be a ‘First Person on Scene’, patient transport driver training, and a full uniform is provided.

During the training course it is your responsibility to attend in full, on each day. Accommodation and travel expenses will not be provided so you will need to consider the costs and travel expense of attending these venues (usually Welwyn Garden City & Barton Mills).

You MUST be able to commit to undertaking the training course as outlined above.

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.
At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

How to apply
Step 1 - Read the advert and the Job Description and Person Specification (attached)
Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.
Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.


This advert closes on Tuesday 22 Oct 2024

The post-holder will have a professional qualification in Mental Health Nursing, Social Work, Occupational Therapy or Art Therapy, and will be expected to work autonomously within professional guidelines and under the management and supervision of the SUN Service Manager. The post holder will be based at Mind-BLMK premises in Luton, and will be required to travel to sites across Bedford, Central Bedfordshire and Luton, when necessary, for the delivery of SUN groups. As a key member of a new team of Clinical and Lived Experience SUN facilitators, the post-holder will contribute to the development and delivery of a facilitated peer support SUN service across Bedfordshire and Luton. The key responsibilities include: Working with the SUN service manager to organise and ensure the delivery of the programme of facilitated peer support groups in the area. Delivering between 3 and 5 facilitated peer support SUN groups every week, both online and in person. Co-facilitating SUN groups with Lived Experience SUN Facilitators, leading on safety plans and risk management. Developing co-produced Resource and Support Plans with participants in the SUN groups, according to the service protocols. Providing day-to day support to the Lived Experience SUN facilitators employed by Mind-BLMK, our Voluntary Sector partner. Promoting SUN and ensuring robust relationships and links with other community-based mental health services and service provides (for example, Primary Care Link Workers, NHS Talking Therapies, core mental health services, Crisis Resolution and Home Treatment Teams, Mental Health Street Triage). Working with colleagues and SUN members to co-produce key elements of the operational arrangements of the service through member involvement. Chairing team planning meetings and business meetings with support from the SUN Service Manager on a rotational basis. Leading and supporting the Lived Experience SUN facilitators to plan, organise and facilitate focus groups and meetings with SUN members to further develop a truly co-produced SUN service. Delivering online events, presentations (both online and in person) to widely promote and publicise the SUN service. Inducting and training new staff in the SUN model. Ensuring the collection of relevant data on work activities, inputting data onto SUN databases as required, and maintaining a high standard of clinical record keeping. Maintaining a high standard of care in all areas of practice in accordance with the relevant professional Code of Conduct and guidelines. Ensuring compliance with statutory & mandatory training.

Customer Complaints Advisor - Dunstable
Join Premier Inn's dynamic team in Dunstable as a Customer Complaints Advisor and elevate your customer service career at our Contact Centre. As a vital part of the dream team, you will provide professional support, swiftly resolving guest complaints to the highest standard. It's time to leverage your retail and customer service experience to step up.
PAY RATE: Based on a 37.5 hour week Tier 1 - £24,806 (starting salary)
Tier 2 - £27,563 (on completion of addition telephone training)
CONTRACT TYPE: Permanent - we don't do zero hours contracts!
SHIFTS: Monday-Friday 9-5, get your weekends back!
LOCATION: Chiswell Court Contact Centre, Houghton Hall Business Park, Porz Avenue, Houghton Regis, LU5 5FT.
Why you will love it here:

Skills enhancement: Our professional 4 week training programme gets you set up for success before you start.
Work/life balance: Get the structure you need for life outside of work with regular hours.
Career development: Enjoy progression across our business with longer term career paths available to you in different functions.
Enjoy daily perks: Free car parking on site, pension scheme, canteen with free tea and coffee and subsidised breakfast and lunch and, of course, our exclusive employee discount.

What you will do:
Alongside our team of Customer Complaints Advisors in Dunstable you will be working together to answer calls and emails through multiple different internal systems. Your calm, engaging and confident manner will help our guests to rest easy knowing they're in good hands. You will strive to ensure all enquiries and complaints are resolved to the satisfaction of our guests.
At the UK's No 1 hotel brand, there are no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcome your application whatever your background or situation.

What you will need:

Fully computer illiterate
Professional telephone manner
Working under pressure
Multitask
Self motivated
Target driven
Strong communication and interpersonal skills, with the ability to handle challenging conversations professionally.
Complaint handling experience
Resilience
Excellent organisational skills and attention to detail

Service Advisor Vacancy - Dunstable

Salary: Up to £28,000 + bonus (32k+)
Working hours: Monday to Friday, 40 hrs

Ref: OC17864

My client is recruiting for an experienced Service Advisor to join their dealership in the Dunstable area.

Fantastic benefits package that includes:

Competitive starting salary
Company pension scheme

Service Advisor Role:

This Service Advisor position entails dealing with the customer as they wish to book their vehicle into the workshop. Delivering high levels of customer service you will find their requirements and advise on cost, time scale and what exactly will happen
The role is with a busy dealership that requires someone who can deal with the volumes while delivering a high standard of customer service
Requirement:

The right individual must have previous motor trade experience. We may consider someone from an independent garage who can show the knowledge, confidence and driven manner.
Have a steady work history
At least 2 years' experience working within the motor trade / car dealership as a Service Advisor
Pinnacle or Kerridge experience is preferable but not essential. Having experience with some sort of dealership system.
Looking for a confident, friendly and professional individual with a strong customer service background.
All applications will be treated with the utmost confidentiality

INDAS

Consultant: Jason Evans

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.

We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

Funeral Service Operative

Monday to Friday 9am to 5pm

Location: S.A Bates, Dunstable

Salary: £23,997.65 per annum (£12.04 per hour)

Join us in ensuring every goodbye is dignified and meaningful.

#WorkingWithDignity #DignifiedCareers

No experience is needed; comprehensive training is provided in-house. All you need is a genuine enthusiasm for delivering exceptional customer service, a caring and empathetic nature, a good level of physical fitness and the ability to legally drive our company vehicles.

Driving and Manual Handling are also key aspects of this role, therefore a Manual UK Driving License and a high level of physical fitness are essential.

You will be based within our Jones and Metcalfe Brand serving our communities across the Dunstable area with regular movements within our branch network, flexibility is therefore key!

Here is what a typical day could look like for you:

• Take part in our on-call rota (This is dependant on individual in-branch rotas).
• Aid with bringing the deceased into our care throughout office hours and out of hours.
• Preparing and maintaining excellent standards of vehicle cleanliness for our funeral fleet.
• Participate in coffining duties, including the trimming of coffins/caskets, in addition to dressing and placing the deceased in coffins as appropriate.
• Being part of the funeral service by bearing the coffin and driving company vehicles.
• Assisting the Funeral Director with pre-funeral checks including route planning and address checking.

This role will suit someone who:

• Has a Full UK Manual Driving License.
• Physically able to lift and carry heavy weights in accordance with manual handling procedures.
• Ideally familiar with the local community.
• Committed to providing excellent customer service.
• Demonstrates composure and empathy in sensitive situations.
• Reliable, well-presented and aims for high standards in their job role.

What we provide to you:

• Annual salary of £23,997.65
• 22-25 Days Holiday + Bank Holidays.
• Pension Scheme.
• Life Assurance X2.
• Free On-Site/Street Parking.
• Free Uniform Provided (Incl. Dry Cleaning).
• ‍ Access to our internal apprentice & personal development schemes.

We wouldn’t be able to provide this integral service without our people. If you’d like to join a compassionate team dedicated to providing dignified farewells and supporting families during their most challenging times – We want to hear from you!

What are the next steps?

To join us in this role, simply hit the 'apply' button to submit your application and a member of our Talent Acquisition Team will be in touch!

FCA Statement

Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).

Equality, Diversity and Inclusion Statement
Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences.
We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed and bold action to promote inclusion and belonging.

Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

Registered General Nurse

Opportunity available for a Registered General Nurse to work within the Community, Based in Bedfordshire

The team sits within Community Team with the role predominantly completing full holistic assessment. You will be covering Luton and Bedfordshire GP. As part of this role you will be expected to plan, organise and prioritise own patient caseload and case manage patients and have the ability to recognise the need to refer to other disciplines and agencies where appropriate. You will also be ensuring that patients access prompt and appropriate assessment and treatment and ensure that patient documentation is in line with Trust and professional standards. As part of this role you must be professionally and legally responsible and accountable for all aspects of own work including the management of a caseload.

This role is to commence ASAP with the role being full time on a 37.5 hour contract, working Monday to Friday.

The hourly rate of pay for this role is: £21.00 Per Hour

If you are interested in applying please contact Scott Marsh on 01772 208963 or send your CV to scott.marsh@service.org.uk

We offer a £250 sign up bonus for any new nurses that register with our agency. This will be paid in your first pay packet. Please also bear in mind our £250 referral fee bonus for any nurse you refer who we place in to work on a 3 month contract.

The Benefits of working with Service Care Solutions:

- DBS disclosures provided via fast track online services free of charge
- 3 weekly payroll runs
- £250 training allowance
- Excellent pay rates
- Specialist mental health consultants offering single point of contact
- Frequent notifications of upcoming opportunities via text and email
- Ltd and PAYE payment options available
- Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities.

Service Advisor Vacancy - Dunstable

Salary: Up to £28,000 + bonus (32k+)
Working hours: Monday to Friday, 40 hrs

Ref: OC17864

My client is recruiting for an experienced Service Advisor to join their dealership in the Dunstable area.

Fantastic benefits package that includes:

Competitive starting salary
Company pension scheme

Service Advisor Role:

This Service Advisor position entails dealing with the customer as they wish to book their vehicle into the workshop. Delivering high levels of customer service you will find their requirements and advise on cost, time scale and what exactly will happen
The role is with a busy dealership that requires someone who can deal with the volumes while delivering a high standard of customer service
Requirement:

The right individual must have previous motor trade experience. We may consider someone from an independent garage who can show the knowledge, confidence and driven manner.
Have a steady work history
At least 2 years' experience working within the motor trade / car dealership as a Service Advisor
Pinnacle or Kerridge experience is preferable but not essential. Having experience with some sort of dealership system.
Looking for a confident, friendly and professional individual with a strong customer service background.
All applications will be treated with the utmost confidentiality

INDAS

Consultant: Jason Evans

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.

We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

Customer Complaints Advisor - Dunstable

Join Premier Inn's dynamic team in Dunstable as a Customer Complaints Advisor and elevate your customer service career at our Contact Centre. As a vital part of the dream team, you'll provide professional support, swiftly resolving guest complaints to the highest standard. It's time to leverage your retail and customer service experience to step up.

PAY RATE: Based on a 37.5 hour week Tier 1 - £23,625pa (starting salary)
Tier 2 - £26,250pa (on completion of addition telephone training)

CONTRACT TYPE: Permanent - we don't do zero hours contracts!

SHIFTS: Monday-Friday 9-5, get your weekends back!
LOCATION: Chiswell Court Contact Centre, Houghton Hall Business Park, Porz Avenue, Houghton Regis, LU5 5FT.

Why you'll love it here:

Skills enhancement: Our professional 4 week training programme gets you set up for success before you start.
Work/Life balance: Get the structure you need for life outside of work with regular hours.
Career development: Enjoy progression across our business with longer term career paths available to you in different functions.
Enjoy daily Perks: Free car parking on site, pension scheme, canteen with free tea and coffee and subsidised breakfast and lunch and, of course, our exclusive employee discount.


What you'll do:
Alongside our team of Customer Complaints Advisors in Dunstable you'll be working together to answer calls and emails through multiple different internal systems. Your calm, engaging and confident manner will help our guests to rest easy knowing they're in good hands. You will strive to ensure all enquiries and complaints are resolved to the satisfaction of our guests.
At the UK's No 1 hotel brand, there are no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcome your application whatever your background or situation.

What you'll need:

Proficiency in relevant computer applications and software
Professional telephone manner
Working under pressure
Being able to Multitask
Self motivated
Target Driven
Strong communication and interpersonal skills, with the ability to handle challenging conversations professionally.
Complaint handling experience
Resilience
Excellent organisational skills and attention to detail

WINNER are currently recruiting for EXPERIENCED Call Centre Customer Service Advisors to join our client based in Birmingham City Centre.

This is a great opportunity for someone who is passionate about people and offers excellent customer service on a part time basis.

The duties of the Call Centre Customer Service Advisor are:

• Taking bookings over the phone
• Making outbound calls
• Troubleshooting.
• Dealing with issues and queries.
• Dealing with payments that have not gone through.
• Updating in-house system.
• General administration duties.
• 60-100 calls per day.
• High Volume emails.

The ideal Call Centre Customer Service Advisor will have:

• Experience within a similar role is required.
• Excellent, clear, precise communication is required for this role.
• Good attention to detail.
• Switched on and empathetic.
• Able to stay calm under pressure.
• Administration experience preferred.

Training will be given on the in-house systems, call centre/customer service experience is required for this role - please do not apply for this role if you do not have experience as you will not be considered.

The full time hours are as follows:

HOURS: 08:00 - 11:15, 16.25 hours per week.

DAYS: Monday - Friday, alternate Saturdays 08:00 - 11:15 (working 5 out of 7 days).

The pay rate for the role is £10.42 per hour.

If you are interested in this role, please apply now with an up to date CV. Due to the high volume applications, please bare with us whilst we review applications.

Please note, experience is required for this position.

Registered General Nurse

Opportunity available for a Registered General Nurse to work within the Community, Based in Bedfordshire

The team sits within Community Team with the role predominantly completing full holistic assessment. You will be covering Luton and Bedfordshire GP. As part of this role you will be expected to plan, organise and prioritise own patient caseload and case manage patients and have the ability to recognise the need to refer to other disciplines and agencies where appropriate. You will also be ensuring that patients access prompt and appropriate assessment and treatment and ensure that patient documentation is in line with Trust and professional standards. As part of this role you must be professionally and legally responsible and accountable for all aspects of own work including the management of a caseload.

This role is to commence ASAP with the role being full time on a 37.5 hour contract, working Monday to Friday.

The hourly rate of pay for this role is: £21.00 Per Hour

If you are interested in applying please contact Scott Marsh on 01772 208963 or send your CV to scott.marsh@service.org.uk

We offer a £250 sign up bonus for any new nurses that register with our agency. This will be paid in your first pay packet. Please also bear in mind our £250 referral fee bonus for any nurse you refer who we place in to work on a 3 month contract.

The Benefits of working with Service Care Solutions:

- DBS disclosures provided via fast track online services free of charge
- 3 weekly payroll runs
- £250 training allowance
- Excellent pay rates
- Specialist mental health consultants offering single point of contact
- Frequent notifications of upcoming opportunities via text and email
- Ltd and PAYE payment options available
- Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities.

Proud member of the Disability Confident employer scheme