Total 8 customer service job vacancies in cw7 3pd

Service Care Solutions are recruiting on behalf of a local authority in Leicestershire for a Treasury Management Officer to join their team on a temporary basis. Please find a description of the role below.

Hours: 20 hours per week

Working: Remote

Contract: 3 months on going

Rate: £22-£23 per hour (umbrella/limited)

Key Responsibilities:

1. Treasury Management & Strategy

• Develop and manage an annual Treasury Management Strategy, reporting on progress quarterly.
• Work with treasury advisors to ensure compliance with regulations, managing cash securely and efficiently.

Financial Compliance & Prudential Indicators

• Calculate and monitor prudential indicators under the Prudential Code for Capital Finance.
• Oversee the Minimum Revenue Provision (MRP) policy and ensure alignment with capital spending plans.

Cash Flow & Forecasting

• Develop cash flow and longer-term balance sheet forecasts to ensure liquidity and financial stability.

Investment & Borrowing

• Appraise and recommend investment and borrowing options, optimizing costs and returns.

Reporting & Accounting

• Draft treasury-related disclosures for the council's Statement of Accounts.
• Prepare statistical returns as required.

Insurance Function

• Ensure adequate insurance cover and manage claims effectively.

Ad-Hoc Financial Tasks

• Support accounting, risk management, and other finance-related projects as directed.

If you are interested in the role, or know anyone who may be, please contact Marc at Service Care Solutions on 01772 208969 or email marc.facer@servicecare.org.uk.

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

If you have any questions or queries, please don't not hesitate to ask.

What will you be doing?

Be a customer contact and point of reference for the
Dealerpoint.
Create, maintain and communicate the VOSP service plan
to customers as appropriate.
Confirm and agree details of planned visits with
customers in advance, including re-plan of any outstanding defects.
Load workshop schedule to maximise capacity
utilisation.
Maintain customer contact information on all
Operational Systems
Liaise with Dealer Responsible to ensure all resources
are available in advance of scheduled work (labour and parts.)
Ensure all MOT appointments are booked, planned in, and
communicated to customers in a timely manner.
Clarify for the customer and the workshop the basis
for the repair – Retail/ Warranty/ Contract.
Manage Fusion quotes, repair orders and sales invoices
as appropriate.
Manage bookings for courtesy cars.
Actively liaise and co-ordinate between customer and
workshop on progress and ensure timely authorization and reporting of all work.
Follow up after vehicle visit to check customer
satisfaction and log all correspondence and where needed escalate any concerns
from the interaction with the customer so the appropriate action is taken to
resolve it and prevent it from occurring.
Promote the benefit & features of Volvo Service Point
Online
Take personal responsibility to ensure customer
reception area is maintained to a professional standard.
As CSR we serve as the face of the company and
therefore all efforts should be geared towards portraying oneself in line with
our values
Complete the endpoint assessment to become fully
competent.
Support and always assist other team members especially during peak
hours and holiday cover.
Any other duties that may be reasonably requested by your manager.




































Training
Level 2 Customer Service Practitioner.
This apprenticeship is delivered through work based learning, this means that all training is done at the workplace eliminating the need to attend college. The successful candidate will be allocated a tutor who will provide a mixture of interactive online group teaching and 1-1 training monthly.


Qualifications required
· Level 4 or above in Math & English / functional
skills level 2


Skills required


Prospects
There are excellent opportunities for progression within the company, with a strong focus on continued learning and personal development.
Qualification / Standard : ST0072 Customer service practitioner
Duration 16 months

Service Care Solutions are currently recruiting on behalf of a local authority in Leicester for an Exchequer Assistant to join their team.

PRINCIPAL DUTIES AND RESPONSIBILITIES

• To provide support for all aspects of the Exchequer Section's duties including Income Collection, Payment of Suppliers, Salaries, and all Reconciliation Services.

JOB ACTIVITIES

• Ensure that all income received by the Council is correctly allocated and reconciled.
• Assist with the Monthly Reconciliation of the Main Bank Accounts, Payroll, Creditors, Miscellaneous Income, Sundry Debtors and Subcontractors Tax Control Accounts together with the Staff Car Loan and Leasing Schemes.
• To provide support in answering all types of queries made to the section.
• To provide support in the processing and administration of Sundry Debtors.
• To provide support in the processing and administration of the E-Purchasing System.
• Assist with preparation and input of monthly payroll data.
• Carry out any other duties, as required, within the Exchequer Services Section during absence or busy periods.
• To participate in the Council's Performance Appraisal and Development Scheme.
• To support the corporate work of the Council by undertaking work within other Teams/Services at the discretion of the Head of Service/Team Manager.

If you are interested in the role, or know anyone who may be, please contact Marc at Service Care Solutions on 01772 208969 or email marc.facer@servicecare.org.uk.

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

If you have any questions or queries, please don't not hesitate to ask.

Service Care Legal are currently working alongside a Local Authority, based in the Leicestershire, which is in need of a Lawyer to join their Commercial Contracts and Procurement team. This is a fantastic opportunity to join a dynamic Council and spearhead the direction of the department.

ROLE: Lawyer - Commercial Contracts and Procurement team

RATE: £45-£55ph umbrella

CONTRACT LENGTH: 3 months ongoing

LOCATION:: Leicestershire - can be done REMOTELY

The responsibilities of the Commercial Contracts lawyer role:

• Handle your own Commercial Contracts caseload from start to completion. Also advise on Procurement matters
• There will be a requirement to do non-contentious Construction contract matters, both JCT and NEC
• Assist other members of the team, when required, with their Commercial Contracts caseload

The Person:

• Someone with 3+ years of PQE in Commercial Contracts and Procurement law
• Someone who has worked directly for a Local Authority previously within a Commercial Contracts team
• Ideally someone with good Construction contract knowledge

Benefits to the Commercial Contracts Lawyer role:

• Flexible hours
• Weekly pay
• Remote working

If this Commercial Contracts Lawyer role sounds like an opportunity that is right for you or someone you know, then don't hesitate to get in touch with Hugh Barnes via email, Hugh.Barnes@servicecare.org.uk, or via phone at 01772208969.

We also welcome referrals for this position, where a successful recommendation would be worth £250.

Service Care Solutions are recruiting on behalf of a local authority in the Leicestershire area, for a Financial Services Team Leader to join their team. Please find below further details with regards to this role.

Core responsibilities:

• To lead and manage the Financial Services function (accounts receivable, accounts payable, income collection, bank reconciliation, VAT and payroll) to deliver an efficient and effective service and the provision of services in respect of all insurance matters including arrangements for ensuring adequate cover is in place, timely administration of claims and contract management.

Technical Requirements:

• Minimum AAT qualified (or equivalent)
• Have at least two year's demonstrable experience of working in the finance industry Experience in Payroll, Accounts Payable and Accounts Receivable systems and processes, VAT and insurance.
• Ability to process and analyse data and information accurately and within specific time frames.
• Ability to interpret and apply legislation and professional guidance.
• Good level of experience in the use of Excel (including use of formulas, pivot tables and lookups; minimum Intermediate or Advanced Excel), Word and integrated financial systems.
• Manage the BACS software.
• Maintain a high standard of customer service throughout the financial team.
• Administration of the Council's bank account and corporate credit card.
• Act as the main point of contact for the Council in relation to financial services and employer related tax and VAT.

This job description describes the general duties of the job and does not preclude other duties which are necessary for the efficient service delivery of the council and team in serving its communities and meeting its objectives. Your manager will commit to providing relevant, identified support and training in return for your commitment to the role.

If you are interested in the role, or know anyone who may be, please contact Marc at Service Care Solutions on 01772 208969 or email marc.facer@servicecare.org.uk.

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

If you have any questions or queries please don't not hesitate to ask.

Service Care Solutions are looking for a Vetting Officer to work within the Cheshire Constabulary on a 7-month contract.

Location: Winsford

Job role/responsibilities:
To provide an effective and efficient service which supports the requirements of the Vetting Code of Practice and APP for the Police Community.

• Validate vetting requests by quality assuring applications, identifying anomalies, and rejecting unauthorised or incomplete submissions to ensure compliance with the Vetting APP.
• Manage and update Vetting Management systems with sensitive information, ensuring accurate maintenance in line with Force requirements.
• Conduct detailed research of policing systems, open sources, and third-party information per the Vetting APP, aligning inquiries with the required vetting level to locate relevant records and material.
• Analyse and assess information for relevance, identifying issues related to individuals' suitability for employment.
• Prepare case files and concise reports recommending granting or declining vetting status to assist the Vetting Manager and Deputy Vetting Manager.
• Apply the Vetting Code of Practice, APP, and associated documentation (e.g., Rehabilitation of Offenders Act, Data Compliance, and Code of Ethics) to ensure compliance and efficient application processing.
• Conduct checks on the Counter Terrorism database to identify any links to extreme groups, initiating inquiries with Counter Terrorism Intelligence Officers as needed.
• Act as the first point of contact, providing advice to Force personnel, agencies, and the public to ensure accuracy and compliance with the Vetting APP.
• Initiate and send requests for checks to other Police Forces and agencies, following up to ensure timely completion.
• Monitor the departmental mailbox, responding to emails and taking necessary actions within agreed timelines.

Knowledge/Experience required:

• Educated to Level 3 of the Regulated Qualifications Framework (RQF) or with equivalent relevant experience.
• Some experience in an administrative role (preferably customer-facing).
• Some experience of working in an investigative, analytical or research environment.
• Would need to be or become competent in Niche/PNC/PND.

If you are interested in this role or want further discussion, please contact Lewis O'Donnell either via email: lewis.odonnell@servicecare.org.uk or tel: 01772208962. Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a referral scheme in place of up to £250.

Job Description

Service Care Solutions has a new and exciting opportunity which has become available working as a Residential Care Worker, with Cheshire West and Chester Council.

Cheshire West and Chester Council, are looking for someone who is able to work 37 hours per week, on an initial 3 month contract, with potential of being extended.

Key responsibilities

• To work directly with children, young people, and families, providing practical help, advice and guidance on issues affecting family, relationship and functioning, whilst subject to being in the care of the Local Authority. This will include supporting the children with day to day living and supporting them with independence tasks enabling them to prepare for adult life.
• To develop a local knowledge and understanding of resources which are available to meet the needs of the child and family, e.g., local children's centres, family activities, leisure facilities, support groups for child/family, support of health-related issues such as sexual health or drugs.
• To provide written and verbal contributions to child protection conferences, Looked After Children (LAC) statutory reviews, multi-agency meetings and the children's education and health reviews.
• To contribute to and implement individual care plans for children and young people, in partnership with parents, carers, social workers and other agencies.

Essential Criteria

Must hold previous experience working with Young people and Families.

Must hold and enhanced DBS

APPLY NOW - Send your CV to John… John.deane@servicecare.org.uk

Why Service Care Solutions?

• A Dedicated consultant specific to your area of work with up to date knowledge on markets and new positions.
• We operate nationwide working with both public and private domains.
• All Compliance paid for including DBS and Social Work registration.
• We operate 3 payrolls per week
• Bring your Job to us bonus of £250
• Refer a friend Bonus of £250

Job Description

Service Care Solutions has a new and exciting opportunity which has become available working as a Residential Care Worker, with Cheshire West and Chester Council.

Cheshire West and Chester Council, are looking for someone who is able to work 37 hours per week, on an initial 3 month contract, with potential of being extended.

Key responsibilities

• To work directly with children, young people, and families, providing practical help, advice and guidance on issues affecting family, relationship and functioning, whilst subject to being in the care of the Local Authority. This will include supporting the children with day to day living and supporting them with independence tasks enabling them to prepare for adult life.
• To develop a local knowledge and understanding of resources which are available to meet the needs of the child and family, e.g., local children's centres, family activities, leisure facilities, support groups for child/family, support of health-related issues such as sexual health or drugs.
• To provide written and verbal contributions to child protection conferences, Looked After Children (LAC) statutory reviews, multi-agency meetings and the children's education and health reviews.
• To contribute to and implement individual care plans for children and young people, in partnership with parents, carers, social workers and other agencies.

Essential Criteria

Must hold previous experience working with Young people and Families.

Must hold and enhanced DBS

APPLY NOW - Send your CV to John… John.deane@servicecare.org.uk

Why Service Care Solutions?

• A Dedicated consultant specific to your area of work with up to date knowledge on markets and new positions.
• We operate nationwide working with both public and private domains.
• All Compliance paid for including DBS and Social Work registration.
• We operate 3 payrolls per week
• Bring your Job to us bonus of £250
• Refer a friend Bonus of £250