Total 1,886 customer service job vacancies in central london london ec1a 9jr

Customer Service Representative
Our client, Polestar Australia, a highly innovative luxury automotive brand, is seeking a Customer Service Representative to join their Customer Service team.This position is intended to transition to permanent status after a six-month period suject to satisfactory performance. Focusing on delivery of exceptional customer service across multiple channels, including phone, email, live chat, and social media, to both customers and internal/external service partners. As a Customer Service Representative, you will play a crucial role in creating a seamless, luxury experience for customers. 
The suitable candidate will be responsible for:


Handle inbound and outbound customer interactions via phone, email, chat, and social media, ensuring first contact resolution and adherence to processes.
Establishing and sustaining a positive, professional relationship with customers.
Assist customers through the buying process via online portals.
Respond to social media interactions in line with company protocols.
Log all customer
... Click here to view more detail / apply for Customer Service Representative

About us:

We are a global leader in the food industry, dedicated to bringing health through food to as many people as possible. We offer a wide range of products that promote the well-being of consumers, including dairy, plant-based options, and specialised medical foods. As part of the customer care team, you will play an essential role in delivering exceptional service to our consumers, representing a well-loved brand known for quality and innovation.

Job Overview:

As a Customer Advisor, you will be the first point of contact for consumers, providing outstanding customer care and support across all communication channels. You will handle queries, product-related concerns, and consumer complaints, ensuring that all interactions are managed in a professional, empathetic, and friendly manner.

You'll be part of a multi-skilled team, collaborating closely with subject matter experts, quality, and knowledge specialists to deliver the best possible experience for our consumers.

The role requires a fluent Finnish speaker with strong English communication skills to effectively engage with both local and international teams.

Key Responsibilities:

• First Point of Contact: Provide excellent customer care by addressing consumer queries, complaints, and product-related concerns across multiple channels (phone, email, chat, etc.).
• Product Expertise: Offer knowledgeable advice on the full range of our products, including food products and foods for special medical purposes, ensuring consumers are fully informed on product use and benefits.
• Complaint Resolution: Manage consumer complaints with empathy, professionalism, and a focus on finding timely, personalised solutions to ensure customer satisfaction.
• Ownership of Customer Journeys: Take full ownership of each customer case, anticipating needs and ensuring that all queries are resolved in a thorough and efficient manner.
• Team Collaboration: Work closely with subject matter experts, quality specialists, and other team members to ensure that Danone's high standards of customer care are met.
• Adherence to Processes: Follow procedures and quality standards to ensure consistency in service delivery and to maintain the brand's reputation for excellence.
• CRM Management: Record and track all customer interactions in the CRM system (such as Salesforce), ensuring accuracy and effective case management.
• Shift Flexibility: Be flexible and available to work across different shifts to support consumer needs at various times of the day.
• Continuous Improvement: Contribute to team discussions and offer suggestions to improve customer service processes and practices.

Skills and Qualifications:

• Fluent Finnish Speaker: Must be fluent in Finnish, with strong written and verbal communication skills.
• English Proficiency: Excellent written and verbal communication skills in English to work effectively with internal teams and external resources.
• Customer Care Experience: Experience in customer service, preferably in the food industry, or a similar consumer-facing role.
• Empathy & Communication: Ability to communicate empathetically and effectively with a wide range of consumers, ensuring a positive customer experience.
• Interest in Food and Nutrition: Strong interest in food products and foods for special medical purposes, with a passion for helping consumers understand their options.
• IT & CRM Skills: Proficient in using Google Suite, Microsoft Office, and CRM tools (Salesforce experience a plus). Strong typing and computer skills are required.
• Flexible & Adaptable: Ability to work across shifts, adapt to changing workloads, and maintain a positive attitude in a dynamic environment.
• Team Player: Self-motivated, with a strong ability to collaborate effectively within a team.
• Positive & Fun: A positive, upbeat attitude with a focus on enjoying the work and contributing to a supportive, enjoyable work culture.

Why Join Us?

• Impactful Role: Your work will directly influence the experience of our consumers, contributing to the reputation of a globally trusted brand.
• Collaborative Environment: Be part of a dynamic, multi-skilled team that values empathy, collaboration, and mutual support.
• Opportunities for Growth: We offer a clear path for career progression and professional development within a global company. We value diversity, encourage flexibility, and ensure that work is not just about results - it's about having fun, too!

If you're a Finnish speaker with a passion for delivering excellent customer service and an interest in food products, we'd love to hear from you. Apply today and join a team that's dedicated to making a positive difference in the lives of our consumers.

31st October,
About us Lawrence & Hanson is Australias most recognised electrical wholesaler. Our heritage is strong. Since we have been supplying electrical products to customers across multiple market sectors, including residential, commercial and industrial. We have a national network of over 150 branches providing quality products, backed by expert advice, technical & logistical support, and e-commerce solutions. We are part of Sonepar, a family owned business and the global leaders in electrical wholesaling. About the role Be a proud member of our team, support our customers by building value and getting it done.    What you would do in this role

Serve customers on the counter, answer phones and email enquiries
Prepare timely quotes for customers
Develop relationships with customers & suppliers
Be a product knowledge expert to help customers find products they need well train you on products
Collaboratively work

... Click here to view more detail / apply for Customer Service & Sales ? Emerald

Job reference: # Brand: Lumus Imaging Location: ryde Work type: Full Time (Permanent) About the Role As a Customer Service Representative at Lumus Imaging, youll work in a modern office equipped with cutting-edge technology designed to support you in assisting referring practitioners and patients. Youll collaborate closely with Clerical staff, Technicians, and Radiologists to ensure a seamless customer experience. What your day will look like:

Responding to and managing customer enquiries.
Answering high-volume calls with professionalism and care.
Managing reports and documenting feedback to support continuous improvement.
Providing software support and troubleshooting.
Performing general administrative tasks to support the team.
Working hours: Monday to Friday, 8:00 AM 5:00 PM.
What can Lumus offer you?

A team that is passionate about helping people and doing the right thing, while also having fun.


... Click here to view more detail / apply for Customer Service Representative

Trainee Classic Car Service and Sales Advisor

- Location: Wimbledon, South London
- Salary: National Living Wage
- Hours: 9am - 6pm, Monday - Friday

Are you a classic car enthusiast with a passion for customer service and an eagerness to learn? Our client has an exciting opportunity for a Trainee Classic Car Service and Sales Advisor to join their well-respected classic car repair and sales business in Wimbledon!

Our client is a renowned classic car Concierge and Full-Service business with over 20 years of success in the industry. They specialise in sourcing, full mechanical servicing, and sales of iconic vehicles, including Porsche, Mercedes, Ferrari, and Rolls Royce. Known for their exceptional attention to detail, they pride themselves on delivering unmatched quality in every project.

Why Join the Team?

- Collaborate with Experts: Work alongside skilled professionals passionate about classic cars and craftsmanship.
- Ongoing Learning: Benefit from continual training and development opportunities to grow your skills.
- Fantastic Benefits: Enjoy 20 days of holiday (plus bank holidays), pension contributions, and fun social events like trade shows, team outings, and festive dinners.
- Inspiring Environment: Be part of a team that celebrates quality, detail, and a shared love for classic cars.

As a Trainee Classic Car Service and Sales Advisor, your responsibilities will include but are not limited to:

- Supporting Office Tasks: Assisting with administrative duties, including data entry, scheduling, and communication with clients.
- Client Reception: Greeting clients warmly, preparing tea or coffee, and ensuring a comfortable and welcoming experience from the start.
- Vehicle Care: Washing classic cars and maintaining a clean and organised workspace.
- Workshop Involvement: Lending a hand in the workshop, where you'll have the chance to learn basic mechanics and assist in classic car restoration projects

This Customer Service Advisor role is ideal for someone who is eager to learn, enthusiastic about classic cars, and comfortable in a hands-on environment. A friendly demeanor, willingness to help wherever needed, and an interest in classic car mechanics will make you a strong candidate for this position.

If you’re excited about the prospect of joining a dedicated team in a classic car environment, or if you'd like to learn more about opportunities in classic car parts, car restoration, and classic car repairs across South London, reach out to Alex Perrin at Perfect Placement today.

Our team of Automotive Recruitment Consultants is dedicated to helping job seekers find the best roles in the industry. Let us help you accelerate your career in the automotive world!

Join our clients awesome Classic Car business and start a journey with classic cars that blends tradition with unparalleled craftsmanship. Apply now!

Customer Service Administrative Assistant needed in Wembley

The rate is £17.27ph PAYE

This is a temporary role

The reference number is: 5258412

The successful candidate will provide customers and other stakeholders, first contact resolution for Housing & Neighbourhoods service area enquiry types via phone, email, web chat and social media channels. They will provide a prompt, efficient and professional service and demonstrate the highest standards of customer care at all times and will carry out all duties in accordance with relevant Customer Service policies, procedures and standards to ensure the delivery of excellent services to customers and stakeholders.

Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Kirsty@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

You can also follow us at Twitter/Facebook/LinkedIn or via our website

At Bunnings, you?ll make a positive difference to our business and beyond.
Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.
By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference ? to our customers and the communities where we live and work.
About the role:   
Our team members are the face of Bunnings, always prepared to give it a red hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts. Our customers are met with passionate team members ready to ... Click here to view more detail / apply for Customer Service Team Member

Posted: 15/11/


07/12/

Job Type: Permanent - Full Time

Location: Brookvale Trade Service Centre

Job Category: Customer Service


Ausreo is Australia's leading independent manufacturer and supplier of concrete reinforcing products to the building and construction industry. We support and encourage our business partners to Build with Confidence and create value for our people, customers and shareholders. We are known for:

Our agility to provide superior service and support to our customers through our extensive Service Centre Network; and
Being at the forefront of innovative steel reinforcement solutions and technology.

Ausreo is committed to providing an inclusive and collaborative environment for our employees. Our aim is to ensure our people are engaged, motivated and prepared with the skills, knowledge and capabilities necessary to deliver company goals and expectations.

... Click here to view more detail / apply for Customer Service Officer ? Brookvale

15th November,
ONLINE APPLICANTS APPLY HERE Thank you for your interest in working with Snelling Staffing of Metro Detroit!  Our Open Jobs can change on a daily basis, but replying to this posting will ensure youre considered for all open positions.  This application link is for Administrative / Accounting / Customer Service candidates- including, but not limited to the following positions:

Receptionist
Data Entry
AP/AR Clerk
Payroll Clerk
Office Administrator/Manager
Customer Service Representative
Bookkeeper
Inside Sales
Administrative Assistant
Your completed application will be reviewed within 48 hours of submittal, and if your experience/qualifications fit one or more of our open positions, you will be contacted to schedule a personal interview. 
... Click here to view more detail / apply for Administrative / Accounting / Customer Service Applicants

The company
Randstad is currently seeking a customer service consultant to join a valued client in Adelaide. The role is offering full time hours (monday - friday) in a service centre environment. If you are career driven, have a passion for the financial services industry and have a willingness to learn new skills this company is for you!

The role

Handle all inbound and outbound calls in relation to the status of a matter
Booking of settlements
Managing expectations of clients and external stakeholders
Provide exceptional customer service by going over and above to meet client requirements on a daily basis
Take ownership of your client base


Skills and experience
Our client is looking for someone with previous experience in a contact centre environment or customer service.

Demonstrated experience in customer service with a passion for servicing clients
Ability to work in a high pressure, high volume work environment ensuring deadline are met
Excellent communication skills, verbal and written
Strong data entry skills
Strong PC skills and ability to work on computer-based applications
High level of attention to detail and accuracy
Can do attitude, Proactive and Self-managed
Team player attitude and have excellent work ethic


Key Requirements

Full time role - Mon to Fri
Office Based - Adelaide CBD
Australian Citizens / Permanent residents only


Next steps Does this sound like the right role for you? Then click "APPLY NOW" or email your CV (in MS Word Format) to tejal.chhanabhai@randstad.com.au . Please note only short listed candidates will be contacted.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.

Position: Administration & Customer Service Officer Job Type: Permanent Location: Ballarat, Victoria Reference: _


Administration & Customer Service Officer
gforce is looking for an experienced Administration & Customer Service Officer to work fulltime for a leading workwear and safety retailer in Ballarat.
About the Company
Our client is a prominent player in the workwear and safety industry, providing a diverse range of products such as corporate clothing, safety workwear, protective clothing, personal protective equipment, and safety boots. They are known for their commitment to quality, value, and exceptional service, supported by an innovative business model and modern store design.
Purpose:

Serve as the initial point of contact for retail customers.
Understand customer requirements and recommend suitable products/services.
Ensure all administrative tasks, including the accurate entry of sales orders, are completed efficiently and without errors.
Deliver

... Click here to view more detail / apply for Administration & Customer Service Officer

At Wandle we pride ourselves in delivering safe and affordable homes along with low cost, dependable, localised services to our customers. Working as part of our customer service team you will have the opportunity to provide a high quality, efficient and effective service to our customers across a range of contact channels. Our customer service advisers handle a full range of enquiries from tenancy management to repairs and maintenance concerns and aim to resolve these at first point of contact whenever possible.

A day in the life:
You will:
Be in a position to make a real difference to the service we offer our customers. The customer service team has the most contact with our customers and no day is ever the same. You will handle a range of enquiries including:

Proven ability to work in a fast paced contact centre environment
With the ability to respond professionally to a high volume of inbound calls and emails
Diagnosing and requesting repairs
Taking payments and providing advice and information about customer accounts
Advising customers about their housing options
Providing information and advice about customer tenancy concerns
Record customer complaints and, whenever possible, resolving them at first point of contact

We are looking for someone who is resilient, capable and resolution focused. Someone who mix empathy with efficiency, to find good outcomes for our customers.
Our customer services team are expected to be great listeners and problem solvers, record accurate notes, follow our policies and processes and use our IT systems proficiently. Don’t worry, we can give you training on how we do things, what we need you to bring is a can-do, positive attitude, empathy and a desire to work hard and champion the customer at Wandle.

What you will need to have:

Experience of working in an inbound housing contact centre environment
Experience in diagnosing, prioritising and booking housing repairs is essential
Experience with assisting customers with Repairs, Income, Tenancy, ASB, Domestic abuse, Estate and Leasehold enquiries
Experience of working in an environment where team working is fundamental to success
Great communication and customer service skills
Strong numeracy, literacy and IT skills
Able to mix empathy with efficiency, to find good outcomes for our customers
Good attention to detail
Excellent listening skills
Commitment to Wandle values


What next?
If you want to be at the heart of Wandle’s transformation and believe you have the skills and experience to be successful in this role we would love to hear from you.
Please apply with your CV and supporting statement ensuring you address the role requirements set out in this document by Friday 22 November 2024.
Please also note that ahead of the final stage interviews you will be asked to undertake online tests/scenario-based assessments as part of the selection process.
For more information on our Corporate Strategy click here Corporate-Strategy-2022-25.pdf (wandle.com).

Location: Stratford
Salary: £25,000 per year

We are looking for a Customer Service Advisor to join a dynamic team at a leading property maintenance provider. In this role, you will be the first point of contact for residents, assisting with their repair requests and ensuring smooth communication throughout the process.

Key Responsibilities:

• Take inbound calls from residents regarding property repairs.
• Log repair requests into the system for planners to manage.
• Communicate with residents to schedule appointments and follow up on existing requests.
• Provide exceptional customer service and keep residents informed on the status of their repairs.

Skills & Experience:

• Strong communication skills, both written and verbal.
• Previous customer service experience.
• Ability to work in a fast-paced environment and handle multiple tasks.

If you are motivated, organised, and have a passion for customer service, apply today to join a company that values its team and offers opportunities for growth.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Customer Service Administrator / Office Administration Assistant who has great organisational, time management, communication and customer service skills with the ability to multi-task and support the business in all back-office administrative and customer service functions is required for a well-established luxury cake design brand based in Hatch End, Harrow, North West London.

DO YOU ALSO HAVE A FLAIR FOR CREATIVITY?

Although this position is predominantly a customer service / admin role, there is an opportunity to support clients with the design of their bespoke, luxury cakes which will be enjoyed at the most exquisite weddings and events.

Additional training covering the cake design process will be provided. But don’t worry. You won’t be expected to bake or design the cake. That’s left to the team of professional cake bakers and cake artists.


SALARY: £25,000+ per annum (depending on experience)

LOCATION: Hatch End, Harrow, North West London (HA5) (100% Office Based)

JOB TYPE: Full-Time, Permanent


JOB OVERVIEW

We have a fantastic new job opportunity for a Customer Service Administrator / Office Administration Assistant who has great organisational, time management, communication and customer service skills with the ability to multi-task and support the business in all back-office administrative and customer service functions.

Working as the Customer Service Administrator / Office Administration Assistant you will have a wide range of responsibilities from invoicing clients, filing, ordering stock, managing customer enquiries, updating staffing records, supporting email marketing campaigns and general office and wedding / celebration cake order administrative support.

As the Customer Service Administrator / Office Administration Assistant you will need to be highly pro-active with the ability to prioritise and manage your workload and have excellent customer service skills and the ability to work on your own as well as part of a team.


APPLY TODAY

If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review.


DUTIES

Your duties as the Customer Service Administrator / Office Administration Assistant include:

• Efficiently manage filing systems to ensure all documents are easily accessible both on and offline

• Process stock orders and maintain accurate inventory records

• Liaise directly with couriers regarding deliveries

• Prepare and issue invoices promptly and accurately

• Handle customer complaints and queries with professionalism and empathy, escalating to the senior management team when required

• Record staff holidays, absences, and manage other HR administrative tasks

• Once trained support clients with the cake design process

• Provide support with general office administrative duties as required


CANDIDATE REQUIREMENTS

• Previous experience in customer service and a strong administrative background

• Proficient in Microsoft Office, including Word, Outlook, PowerPoint, and Excel

• Exceptional organisational skills with a keen eye for detail

• Strong communication and interpersonal skills

• Ability to multitask and prioritise workloads effectively

• A proactive and positive attitude towards work


DESIRABLE

• Strong interest in design and creativity

• Experience with marketing tools such as Mailchimp or similar email marketing software and Canva is highly desirable

• Experience using Sage or similar accounting software to raise invoices is highly desirable


HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P12835

Full-Time, Admin Jobs, Careers and Vacancies. Find a new job and work in Hatch End, Harrow, North West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

awd online | http://www.awdo.co.uk

AWD-IN-SPJ

Employment Type Permanent
Closing Date 30 Dec :59pm
Job Title Telstra Retail: Customer Service & Sales Consultant
Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra?s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
Job Description
Our purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Stores is not ?just a job?, it?s an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand.  The benefits are pretty awesome, too.
Every day is different.
A Telstra Retail Consultant thrives on making sure our customers connect faster, better, smarter.
Every day is an opportunity to showcase your X-factor. To ensure you?re at the ... Click here to view more detail / apply for Telstra Retail: Customer Service & Sales Consultant