Total 6 customer service job vacancies in ca3

£32,000 per annum

48 hour working week - To be flexible covering days, nights and weekends

Northern Security Ltd is a well-established security provider, operating in the industry since 1998. We hold several industry accreditations and are a recognised training provider for the industry. We currently have a vacancy for a Service Delivery Manager based in Carlisle. Having the ability to work independently and well under pressure, a flexible attitude.

Job Description

Responsibilities for this position include, but are not limited to:

• Developing and nurturing strong, long-term relationships with Officers
• Leading a team throughout the region, setting clear performance objectives and goals
• Conducting regular performance evaluations, 1-2-1 meetings, and appraisals
• Competing training plans with the officers, and ensuring we are meeting the site requirements
• Conducting any investigations and meetings when necessary
• Providing feedback and coaching to the team to improve performance
• Collaborating with internal teams to coordinate service delivery and resolve any issues or challenges
• Monitoring and assessing client satisfaction and feedback
• Proactively addressing and resolving client issues to maintain high levels of satisfaction and identifying opportunities for service improvement
• Working closely with cross-functional teams

Applicants must be:

• Excellent interpersonal and communication skills
• Strong problem-solving and decision-making abilities
• Proven track record of building and maintaining client relationships
• Exceptional organisational and time management skills
• Able to give and receive feedback and use it as a tool to grow
• Strong IT and administration skills
• Be Able To Provide 5 Year Check Able History to Complete BS7858 Vetting and Screening

Benefits of the Role:

• Full training will be provided
• 28 days holiday (pro rata for part time hours)
• Company contributory pension scheme available
• Long Service Awards

We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment and in which all decisions are based on merit.

Our client in Carlisle is looking to hire a Multi Skilled Operative to their team on a permanent basis. You will be working on domestic and void properties carrying out maintenance and refurbs.

Monday - Friday
£30,000
37 Hours Per Week
Company Vehicle Included

Job Role

• To be part of the clients property Maintenance team responsible for Joinery and Multi Skilled Maintenance projects or services undertaken
• To carry out domestic Maintenance duties to a high standard and within reasonable time frames.
• Pre-inspect and diagnose selected repair requirements.

Requirements

• NVQ Level 2 or above in a relevant trade such as Joinery/Plastering/Plumbing
• Multi trade ability
• Driving License

£32,000 per annum

48 hour working week - To be flexible covering days, nights and weekends

Northern Security Ltd is a well-established security provider, operating in the industry since 1998. We hold several industry accreditations and are a recognised training provider for the industry. We currently have a vacancy for a Service Delivery Manager based in Carlisle. Having the ability to work independently and well under pressure, a flexible attitude.

Job Description

Responsibilities for this position include, but are not limited to:

• Developing and nurturing strong, long-term relationships with Officers
• Leading a team throughout the region, setting clear performance objectives and goals
• Conducting regular performance evaluations, 1-2-1 meetings, and appraisals
• Competing training plans with the officers, and ensuring we are meeting the site requirements
• Conducting any investigations and meetings when necessary
• Providing feedback and coaching to the team to improve performance
• Collaborating with internal teams to coordinate service delivery and resolve any issues or challenges
• Monitoring and assessing client satisfaction and feedback
• Proactively addressing and resolving client issues to maintain high levels of satisfaction and identifying opportunities for service improvement
• Working closely with cross-functional teams

Applicants must be:

• Excellent interpersonal and communication skills
• Strong problem-solving and decision-making abilities
• Proven track record of building and maintaining client relationships
• Exceptional organisational and time management skills
• Able to give and receive feedback and use it as a tool to grow
• Strong IT and administration skills
• Be Able To Provide 5 Year Check Able History to Complete BS7858 Vetting and Screening

Benefits of the Role:

• Full training will be provided
• 28 days holiday (pro rata for part time hours)
• Company contributory pension scheme available
• Long Service Awards

We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment and in which all decisions are based on merit.

Funeral Service Crew
£12.40 per hour plus benefits
Part time 10 hours per week, 5 days per week, varied shifts Monday to Friday 8am-8pm - as part of this role, you'll also be part of the on call rota
Carlisle, Cumbria CA3 9JB


No experience needed. You can apply for this job on your mobile in a few simple steps - no CV required.


You'll need a full manual UK driver's licence for this job.


Help families say the perfect goodbye to loved ones as part of our funeral service crew.


No experience? No problem. We provide full training and ongoing support, plus access to a wide range of benefits including competitive salary, an excellent pension scheme, and discounts on a range of Co-op products and services.


At the Co-op, you'll be part of something meaningful. Join us today.


What you'll do


* collect the deceased from a range of locations and scenarios in a professional and empathetic manner
* bear coffins and drive funeral vehicles
* maintain the cleanliness of equipment and facilities, including vehicles
* prepare coffins and engrave name plates
* prepare the deceased in our care for viewings and the funeral

This role would suit people who have


* a full UK manual driving licence
* a sensitive approach to customer service with good attention to detail
* the ability to react calmly and compassionately in emotional circumstances
* the ability to perform the physical aspects of the role (manual lifting)


Why Co-op?


You'll get a fantastic benefits package including:


* 30% off Co-op branded products in our food stores all year-round
* 10% off other brands in our food stores all year-round (doubles to 20% on the Friday and Saturday after payday)
* discounts on other Co-op products and services
* 23 days holidays (pro rata, rising with service)
* a pension with up to 10% employer contributions
* access to our Employee Assistance Programme which offers confidential advice and support on anything you're struggling with, 24 hours a day
* access to virtual GP and free eye tests
* endless career development opportunities including apprenticeships
* friendly, supportive team and the knowledge that you make a huge difference to your community
* access to Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
* YuLife - an app that rewards your for exercising with discounts and vouchers for all kinds of brands


At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities


Building an inclusive work environment


We're actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve. 


If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.


We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.


If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.


You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.


You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.


As part of your application you'll need to complete an online assessment. It will take you around 20 minutes to complete this test.


If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We'll also check your social media activity on platforms like Facebook, Twitter and Instagram.


Any offer of employment made will be conditional upon the completion of pre-employment screening checks.

Your new company
Our client is a public sector organisation operating in the construction industry and based in Carlisle. This client approached Hays as they are looking for a service desk manager to join their current IT department. You will be reporting to a highly passionate IT manager, someone who is forward-thinking and keen to develop their current team. The successful candidate will join an enthusiastic, dynamic and collaborative team with continuous technical and personal development.
Your new role
In this role you will be leading the current user-focused service desk and operational support to ensure that all systems, networks and infrastructure support colleagues to deliver the work effectively. You will monitor and maintain systems, configuring, networking, installing and supporting all IT systems. In your role, you will be managing a team of 2 in which you will deal with all KPI's / performance plans / operations and ensure a smooth running of the team. As well as managing the team, you will need to monitor and maintain computer systems and networks also, regularly monitor the service desk performance and continually identify opportunities for performance improvement.
What you'll need to succeed
The successful candidate will hold a degree in a Technology related HND or equivalent through relevant training / experience. You will need to have experience and a good understanding of IT management and provision of effective communication to multiple colleagues regarding downtime and time to resolve problems. It is essential you have experience with the following systems: Microsoft Active Directory, SharePoint, Exchange Server, Office 365, MS Windows 10 etc.
What you'll get in return
You will be working for a dynamic organisation and specifically working in a collaborative team on a salary of £39,449 - £43,521 per annum. The hours for this role are 36.25 per week, and you will be working on a highly flexible hybrid working pattern. Company benefits include 25 days + BH annual leave, an induction programme and ongoing personal development schemes, a performance bonus scheme, a staff saving scheme, 13 days 'Flexi days' per annum.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

SERVICE ADVISOR
Basic Salary: £24,000 OTE £33,500
Location: Carlisle

Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.

Responsibilities of a Service Advisor
·Take Service Department bookings.
·Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
·Meeting and greeting service customers and identifying their service requirements
·Updating customers with technical issues
·Dealing with complaints
·Seize opportunities for up selling products

Skills and Qualifications of a Service Advisor
·Must have previous experience as a Service Advisor
·Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
·Must be money motivated with confidence in up selling
·Must be fully customer focused, presentable and professionally dressed
·Ability to thrive within a busy service department
·Full clean UK Driving Licence

Please contact Alex Williams @ Auto Skills and quote job number: 45892