Total 96 customer service job vacancies in bournemouth dorset bh1 4ag

• Job Tittle: Customer Service Advisor
• Location: Bournemouth
• Salary/Hourly Rate: £24,000
• Job Type: Permanent
• Working hours/days: Monday to Friday 9am-5:30pm

HR GO Recruitment are currently recruiting for a very exciting role in a progressive company with lots of scope for progression and a secure sector with exciting prospects. This is an international company with multiple offices. The client are looking for an enthusiastic and energetic character to join their financial services company based in Bournemouth as a Customer Service Representative.

The ideal candidate will be able to demonstrate inbound customer service experience.

You will be responsible for responding to emails and telephone calls made by investors and professionals adhering to compliance and regulations.

General Duties of Customer Service Advisor:

• Responding to emails and telephone calls made by investors and professionals adhering to compliance and regulations.
• Prioritise queries and correspond with other departments when necessary to determine the root cause.
• Type and administer correspondence to clients / investors meeting deadlines.
• Ensure quality and accuracy in all correspondence with customers and investors.

General Requirements of Customer Service Representative:

• Demonstrate inbound customer service experience, ideally gained from the financial services industry, however this isn't essential.
• Other customer service experience can include any complaint handling, inbound processing and/or banking roles.
• Strong independent and team worker.

If you are interested in the Customer Service Representative role based in Bournemouth, hit the 'apply now!' button for an immediate interview!

Do you love to chat and socialise with people? Would you consider yourself as a people person? Are you a good listener who remembers small details? If yes, we would love to hear from you!

Join us as a Customer Assistant in our Poole Club offering a 40 Hour contract which includes daytime, evening, weekends and late night shift patterns.

The Role You’ll Play

As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You make sure our Customers have an outstanding experience every single time they visit the Club to enhance their overall experience.

Hit the Jackpot with Our Benefits


Help@Hand – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more
Thrive App – for your mental wellbeing approved by the NHS
My Eva – an online financial expert to help with any money-related matters
Buzz Brights Apprenticeships including – Customer Service Level 3
Buzz Learning, our digital learning platform with access to 100s of online courses
In-house Training – Fire safety, Food safety 1 & 2, COSHH and more
Access to Trained Mental Health Advocates for advice on your mental wellbeing
4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues)
Staff discount 50% off bingo tickets, food & soft drinks
Refer a Friend Scheme
Pension Scheme


Your Responsibilities as Part of Our Team


Build rapport and relationships with Customers
Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard
Support with other duties as requested by the line manager
Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live


The Winning Combination We’re Looking For


Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment
Outstanding communication skills that can be adapted to different situations when necessary
Experience of handling cash and basic numeracy knowledge
You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards


Applicants must be 18+

Service Desk Analyst
3-Month Contract
£15.62 Per hour Umbrella
Bournemouth

Your New Company
A large public sector client looking for a Service Desk Analyst with excellent customer service skills to join the team due to staff illness and busy period.

The Service Desk Analyst provides services and support relating to existing standard applications and infrastructure, as well as managing and fulfilling requests for service. The Service Desk provides the first point of contact for all IT related issues and requests.

General Responsibilities
* Incident management
* Daily System Checks
* Comply with all company policies and procedures, including but not limited to:
* IT Usage Policy


General Skills
* Understanding of IT operational support frameworks.
* Provide a service of excellence
* Follow process documentation and instruction to ensure the resolution of incidents and
Fulfilment of requests according to the requirements of the business
* Capture and record all information and data as directed by the IT Management System
* Carry out qualitative checks on all relevant IT systems
* Carry out general administrative tasks
* Communication of potential/current issues with all team members
* Management of workload demands within tight deadlines
* Undertake such other duties as may be delegated by the Head of IT Service Desk or others in direct line management.
* Undertake such other reasonable duties, commensurate with the job holder's experience and qualifications, as may be required for the smooth operation of the business


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post. As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Princes Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact dhc.wideningparticipation@nhs.net

About the Role
Are you a natural at building rapport? Have a talent for problem-solving? or eager to try a new career within a leading name in holiday industry...

Lyme Bay Holidays, part of the Sykes Holiday Cottages family, have the exciting opportunity for an Owner Experience Executive to join our bustling Lyme Regis teams!

In return for your hard-work, we can ensure you join a vibrant, inclusive work culture, make the most of fantastic career progression opportunities and make the most of our standout company benefits!

• Paying a salary of £22,308 per annum / 37.5 hours per week / Monday to Saturday 9am-5.30pm (with a day off in the week).
• Plus access to our annual STIP scheme up to 10% of your salary
• 33 days annual leave including bank holidays
• Plus an additional day off for your Birthday
• Plus an additional two volunteering days per year
• Enhanced maternity and paternity policy
• Inclusive and supportive work environment
• Employee discounts and benefits with your wellbeing at the centre
• Opportunities for career progression, personal development and opportunities to be recognised
• Comprehensive training and development programs to set you up for success
• Study support for additional qualifications, courses and accreditations
• Numerous dedicated wellbeing initiatives and access to 24/7 mental health support

Joining us as a key player during our busy booking season you will ensure we deliver a exceptional experience to our holidaymakers, all the while instilling trust and efficiency along the way!

Responding to our Guests on a diverse range of issues, you will man multiple communication channels to ensure quick resolve between Guests and Owners, and ensuring the perfect holiday experience for all parties.

Showcasing your talent in problem-solving and rapport building, this is the perfect opportunity for those looking to make a real difference for our Owners, whilst contributing to creating unforgettable holiday experiences or our Customers!

Your Responsibilities
Reporting into Owner Experience Team Manager, a typical day will see you:

• Responding to any holidaymaker and owner issues through multiple communication channels within agreed service level targets.
• Primary and direct contact for owners of local brand and support to other brands as required
• Ensuring issues are brought to a resolution that satisfies both our holidaymakers and our owners.
• Maintaining thorough and detailed written records of all issues, whether that be on the booking profile or the owner profile.
• Proactively monitoring and working with owners to improve property performance.
• Escalating any urgent/ high-priority issues where appropriate to senior leadership.
• Providing support to owners to help them ensure that their property is compliant with health and safety regulation.
• Owner retention through creating advocacy and maintaining effective communication
• Working collaboratively with colleagues in Property Services, Quality and Revenue management to identify resolution to owner queries or complaints
• Responding to guest feedback and working with owners to ensure our NPS continues to grow.
• Covering Out of Hours emergency phone on a Rota basis, as such requires travel, so own car and driver is essential.
Any other duties are within the scope, spirit and purpose of the job as requested by your line manager.:

Skills and Qualifications
We are seeking passionate problem solvers, team players and enthusiastic individuals with excellent communication skills to add to the fantastic culture of our team.

Whilst experience in a similar role is advantageous, we will provide everything you need to succeed, training you up within our bustling team and supporting you every step of the way!

All we ask if you have the following:

• Previous experience in a customer service or customer relations related role
• Excellent attention to detail.
• Outstanding communication skills, both written and verbal.
• Strong interpersonal skills and experience of working in a team.
• Strong negotiation skills.
• Computer literate, specifically in MS office.
• Able to work under own initiative.
• Able to work to tight deadlines.
• Although standouts will also have:
• Experience working in the travel & tourism, holiday letting or hospitality sector.
• Previous experience working in a customer facing environment, both in person and • on phones.
• Strong MS excel skills.
• Knowledge of the local area.

If you are actively seeking your next career challenge, keen to join a diverse, exciting team, or want to grow your career within an industry leader, we welcome you to get in touch or apply!

Who we are
We have over 40 years’ experience providing unforgettable holidays in Lyme Bay and the surrounding areas. Excellent customer service is at the heart of our mission, our local Lyme Regis based team are always on hand to help, offering a friendly personal service to our guests and property owners.

Proud member of the Disability Confident employer scheme

About the Role
Are you a natural at building rapport? Have a talent for problem-solving? or eager to try a new career within a leading name in holiday industry...

Dream Cottages, part of the Sykes Holiday Cottages family, have the exciting opportunity for an Owner Experience Executive to join our bustling Weymouth team!

In return for your hard-work, we can ensure you join a vibrant, inclusive work culture, make the most of fantastic career progression opportunities and make the most of our fantastic company benefits!

• Paying a salary of £22,308 per annum / 37.5 hours per week / Monday to Saturday 9am-5.30pm (with a day off in the week).
• Plus access to our annual STIP scheme up to 10% of your salary
• 33 days annual leave including bank holidays
• Plus an additional day off for your Birthday
• Plus an additional two volunteering days per year
• Enhanced maternity and paternity policy
• Inclusive and supportive work environment
• Employee discounts and benefits with your wellbeing at the centre
• Opportunities for career progression, personal development and opportunities to be recognised
• Comprehensive training and development programs to set you up for success
• Study support for additional qualifications, courses and accreditations
• Numerous dedicated wellbeing initiatives and access to 24/7 mental health support

Joining us as a key player during our busy booking season you will ensure we deliver a exceptional experience to our holidaymakers, all the while instilling trust and efficiency along the way!

Responding to our Guests on a diverse range of issues, you will man multiple communication channels to ensure quick resolve between Guests and Owners, and ensuring the perfect holiday experience for all parties.

Showcasing your talent in problem-solving and rapport building, this is the perfect opportunity for those looking to make a real difference for our Owners, whilst contributing to creating unforgettable holiday experiences or our Customers!


Your Responsibilities
Reporting into Owner Experience Team Manager, a typical day will see you:

• Responding to any holidaymaker and owner issues through multiple communication channels within agreed service level targets.
• Ensuring issues are brought to a resolution that satisfies both our holidaymakers and our owners.
• Maintaining thorough and detailed written records of all issues, whether that be on the booking profile or the owner profile.
• Proactively monitoring and working with owners to improve property performance.
• Escalating any urgent/ high-priority issues where appropriate to senior leadership.
• Providing support to owners to help them ensure that their property is compliant with health and safety regulation.
• Responding to guest feedback and working with owners to ensure our NPS continues to grow.
• Covering Out of Hours emergency phone on a Rota basis, as such requires travel, so own car and driver is essential.

Any other duties are within the scope, spirit and purpose of the job as requested by your line manager.

Skills and Qualifications
We are seeking passionate problem solvers, team players and enthusiastic individuals with excellent communication skills to add to the fantastic culture of our team.

Whilst experience in a similar role is advantageous, we will provide everything you need to succeed, training you up within our bustling team and supporting you every step of the way!

All we ask if you have the following:

• Excellent attention to detail.
• Outstanding communication skills, both written and verbal.
• Strong interpersonal skills and experience of working in a team.
• Strong negotiation skills.
• Computer literate, specifically in MS office.
• Able to work under own initiative.
• Able to work to tight deadlines.

Although standouts will also have:
• Experience working in the travel & tourism, holiday letting or hospitality sector.
• Previous experience working in a customer facing environment, both in person and on phones.
• Strong MS excel skills.
• Knowledge of the local area.

If you are actively seeking your next career challenge, keen to join a diverse, exciting team, or want to grow your career within an industry leader, we welcome you to get in touch or apply!

Who we are
Dream Cottages are Dorset's leading local holiday cottage provider. With a portfolio of over 400 self-catering cottages, from coastal retreats to country hideaways, we believe that each and every one of our guests should be given the opportunity to experience the South West in all of its glory. Whether you're looking to explore the Jurassic Coast, or enjoy the tranquillity of seaside towns such as Weymouth, a Dorset holiday cottage is perfect for both couples and families of any size!

Proud member of the Disability Confident employer scheme

Wild Capital

We are looking for an enthusiastic and motivated Ecologist to join our growing team at Wild Capital. The position is permanent with opportunities to grow with the company. The position will be based out of Wimborne, Dorset with opportunities to travel around England to our national network of nature reserves. This is an excellent opportunity for you to have exposure to an exciting, new and growing market with a leading national mitigation provider. We are looking for an ecologist with a strong work ethic, a commercial mindset and hunger for knowledge to learn about the nature markets in which we operate. Initially the majority of the role will include client relationship, managing quotes and sales of our products with opportunities to expand into more senior roles with experience.
Duties will include –
• Monitoring and responding to incoming requests for quotes;
• Reviewing biodiversity metrics;
• Client relationship and managing our sales and quotes database - excel based database;
• Administration of successful sales;
• Arranging quotes from 3rd party ecological consultants and managing contracts;
• Occasional travel to our nature reserves to deliver our environmental promises;

You will be supervised and supported by a strong team to enable you to become independent, and empower you to learn and develop valuable skills for this emerging industry.
Your skills
• Good written and verbal communication skills.
• A good understanding of ecology and wildlife legislation
• Proficient using MS Office
• Previous experience relating to nature markets are desirable.
• Previous experience relating to the development sector are desirable.

But to enjoy your time at Wild Capital, you’ll also need to be personable, passionate, and proactive. We’re a friendly bunch but we do work hard.
You’ll need to hold a full, valid UK driving licence as your role may involve you travelling to various sites across the country.

Job Title: Coordinator - Operations Support (Admin and Clerical)
Salary: £12.83 P/H PAYE (Inclusive of Holiday Pay) | £14.24 P/H LTD Umbrella
Hours: 37 Hours Per Week
Type: Temporary Ongoing
Location: Blandford Forum, DT11 | Hybrid
Start Date: ASAP
Work Pattern: Monday - Friday| 09:00am - 17:00pm.

Are you ready to make a real difference in people's lives? Join our client as a Coordinator - Operations Support and be part of a team committed to delivering high-quality services to our residents. Based in our client's Blandford Office, you'll play a vital role in scheduling repairs and maintenance, ensuring efficient and timely outcomes for our customers.

Key Duties and Responsibilities:

• Receive and manage work orders, scheduling work diaries for trades staff.
• Liaise with trades teams and other repair staff to meet appointment targets.
• Communicate with residents to confirm their scheduled repair and maintenance works.
• Maintain accurate records and ensure data compliance in relevant systems.
• Support improvement initiatives and assist with complaint resolution.
• Monitor performance and operational efficiency to avoid risks and drive improvements.
• Process purchase orders and invoices to meet financial and compliance goals.

Qualifications and Experience:

• Experience in scheduling or operational roles in a fast-paced, customer-focused environment.
• Proficiency with multiple systems and an understanding of data management.
• Strong understanding of safety compliance processes and procedures.
• Excellent interpersonal, communication, and stakeholder management skills.
• A collaborative mindset with a commitment to promoting inclusivity, equality, and diversity.

If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post. Dorset HealthCare is in partnership withThe Princes Trustto support people getting into work, as part of this partnership, we offer an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. Please contact dhc.wideningparticipation@nhs.net to access the support. As part of your statement please describe a model for psychological intervention for people in a general hospital setting with mental health difficulties. You may wish to discuss how a common model of psychologically intervention could be adapted?

A Vacancy at University Hospitals Dorset NHS Foundation Trust.


Are you an experienced, driven Administrator?

We’re looking for an organised and highly motivated individual who can join the SACT/Immunotherapy Toxicity Service team in cancer care working autonomously as well as part of a wider multidisciplinary team.

Base Location: University Hospitals Dorset - Bournemouth and Poole Hospitals

Interview Date: TBC

You’ll provide support to the SACT clinical team through administrative tasks such as audio typing,demonstrate excellent typing/IT skills, generating audits and compiling statistics.You’ll be able to maintain confidentiality and be able to communicate effectively.

The main focus of this role is to provide administrative support to the senior SACT and IO nursing team.

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.

To find out more about the role - please refer to the job description and person specification within the supporting documents.


This advert closes on Sunday 10 Nov 2024

Proud member of the Disability Confident employer scheme

To find out more about the role - please refer to the job description and person specification within the supporting documents.

Customer Team Member
Location: Trinity Square, Wadham, Dorchester, DT1 1TT
Pay: £12.00 per hour
Contract: 12 hours per week + regular overtime, permanent, part time
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview



Full, paid training provided
You can apply for this role using your mobile device (no CV needed!)





We're looking for Customer Team Members to join our team at Co-op.


When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.


As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.


At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.


What you'll do
- Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience
- Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members
- Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
- Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together
- Support your local community - get involved in all kinds of activities and events!

This job would suit people who have
- A genuine care for the needs of customers and members
- Great people skills, with the ability to build positive relationships with customers and colleagues
- A positive approach to change and problem solving
- The flexibility to work a range of different shifts

Why Co-op?
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
- A pension scheme with up to 10% employer contributions
- Wagestream- a money management app giving you access to a percentage of your pay as you earn it
- 31 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- Full, paid training and dedicated support for your personal development and career progression
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme

Building an inclusive workplace


We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.


If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.


We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.


If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.


You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.


You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.


As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests.

Job Title: Registered Nurse - Night Nursing Team
Location: St Leonards IUCS, 241 Ringwood Road, BH24 2RR
Shift time: 20:00 - 08:00

Pay Rate: £26 per hour (paid via umbrella)

Are you a compassionate and dedicated Registered Nurse looking for a rewarding opportunity in a supportive team environment? Join our Night Nursing Team at St Leonards IUCS and make a real difference in patient care!

Role Overview:
As a Registered Nurse, you will provide high-quality nursing care to palliative care patients during night shifts, delivering end of life care packages. You will work as part of a multidisciplinary team, ensuring that patients receive exceptional care tailored to their individual needs.
Key Responsibilities:

• Delivering skilled nursing care, monitoring, and administering treatments in line with care plans
• Collaborating with other healthcare professionals to ensure the best outcomes for patients
• Providing emotional support and reassurance to patients and their families
• Ensuring the safety and wellbeing of all patients during night shifts

Requirements:

• Current NMC registration as a Registered Nurse
• Previous experience in a similar role, ideally within an Intermediate Care Unit or community setting
• Strong communication and teamwork skills
• Ability to work independently and under pressure in a fast-paced environment
• Commitment to providing compassionate, person-centered care

Shift Pattern:
Night shifts only, with flexible working hours available.

Please also bear in mind our £250 referral fee bonus for any health care professional you refer who we place in to work on a 3 month contract.

• We also offer a £400 sign up bonus for any qualified professionals that register with our agency. This will be paid in your first pay packet.
• The Benefits of working with Service Care Solutions:
• - DBS disclosures provided via fast track online services free of charge
• - £250 training allowance
  - Excellent pay rates
  - Specialist consultants offering single point of contact
  - Frequent notifications of upcoming opportunities via text and email
  - Ltd and PAYE payment options available
  - Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities

Service Care Solutions are looking for an SEN Case Officer to work with the Camden Council on a 4-month contract.

Location: Camden (Hybrid)

Pay: £29per hour umbrella ltd

Job role/responsibilities:
To support CSF Special Educational Needs Team in fulfilling its role in carrying out the statutory Education, Health, and Care (EHC) needs assessments of children and young people with special educational needs (SEN).

• Ensure EHC needs assessments are carried out in a timely way in collaboration with involved professionals and families.
• Support back log off annual reviews and phase transfer 0- 25.
• Parents and professionals contribute advice in a timely way in relation to the statutory assessment of individual children and young people undergoing assessment.
• Assessment Co-ordinators, Planning and Placement Officers and other professionals including named staff in schools, early years and college settings are aware of deadlines and requirements.
• Parents are aware of and engaged in the process.
• All parental and practitioner advice is available, using agreed information management systems.
• Draft plans are written, in conjunction with Assessment Co-ordinators, in a timely way.
• Input by all involved professionals to the EHC needs assessment process is co-ordinated so that statutory timescales are met.

Knowledge/Experience required:

• Candidate must have experience in processing annual reviews and be able to have a person-centered approach as well as having a thorough understanding of the required process when amending EHCP's.
• Candidate should have experience and knowledge of the phase transfer process and be able to carry out relevant case work and attend annual reviews.
• Case management experience which would support the tribunal service.

If you are interested in this role or want further discussion, please contact Lewis O'Donnell either via email: lewis.odonnell@servicecare.org.uk or tel: 01772208962. Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a referral scheme in place of up to £250.

About The Company & Role

My client, a leading design and manufacturer of Industrial Products to worldwide markets, are currently looking to recruit a Project Planning and Coordination specialist to join their business.

This role is an exciting opportunity which blends Project Coordination & Planning, Project Management and PMO to ensure successful delivery of the company's internal project deliverables, including Engineering, Manufacturing, Production, Programming/Commissioning and Logistics. The successful individual will also play a key role in the adoption of Project Management frameworks and standards.

You will have the ability to develop and drive change via the implementation of MS Teams, SharePoint and OneDrive relating to Project Management and cross-functional business processes. The successful candidate will also support the Operations Manager in managing and developing the business strategy that will see the successful growth of the Service & Support and After-Sales Business.

This is a truly varied role that will offer some great challenges and exposure to various aspects of business management.

Project Planner / Coordinator - Requirements

• Degree qualified in a Business, Project Management or Engineering discipline
• Have at least 3 years' experience in a related industry sector (Industrial Machinery Design & Manufacture) or a Project Planning, Project Engineering or PMO level role
• A strong understanding of Engineering and manufacturing processes with the ability to comprehend project requirements and effectively co-ordinate with technical teams across the business
• Ability to identify potential risks and develop mitigation strategies
• Expertise in Data Analysis and problem-solving
• Ability to develop and implement change via the implementation of technologies, processes and procedures to increase operational and functional efficiency

Project Planner / Coordinator - Responsibilities

• Establish consistency and improve quality control
• Highlight and manage risks in a structured way
• Encourage coordination among departments while avoiding duplication of effort
• Increase efficiency and productivity so projects can be executed quickly and accurately.
• Support remote Project Managers with new and existing orders
• Support the Project Management Team in maintaining the Master Specification and Project Initiation Documentation
• Maintain project documentation and ensure communication is kept between all parties
• Assist the Track & Trace Project Manager and on-site team members to ensure continued success while the team are installing machinery at the customer's site
• Liaise with Supply Chain to ensure timely dispatch date progress
• Coordinate with Engineering, Purchasing, Finance, and HR to complete and answer all peripheral business tasks
• Organise and track critical product shipments worldwide
• Support the Operations Manager in driving change and adoption of critical technology such as MS Teams, OneDrive, SharePoint and other support project tools
• Support the department and technical leads in adopting the new ERP System and setting the projects up for success from initiation
• Support the Operations Manager in developing and growing the Service & Support Business
• Additionally, support the development of growing the After Sales offering and restructuring how this aspect of the business is managed internally.