Total 85 customer service job vacancies in bolton bl2 1jn

Are you interested in joining the number one University in Greater Manchester for student satisfaction?



An exciting opportunity has arisen within Student Services for an enthusiastic, dynamic and motivated Customer Service Assistant (CSA). We are looking for an individual with a “can-do” attitude who is an excellent team player and who can deliver excellent customer service even under demanding, high-volume and busy periods in a key Receptionist role.



Our CSAs are required to provide initial reception duties to, students, staff and visitors at our main campus. They also undertake a full range of administrative and clerical duties. It is expected the post holder will provide effective support for applicants, students and staff at the University.



The successful candidate will be required to provide a professional customer focused reception service, to be the first point of contact (telephone, email, and face-to-face) at Senate House, University of Bolton and to undertake other general administrative duties as appropriate. Previous experience of working in a busy reception or customer facing role is essential.



The successful candidate will have effective written and verbal communication skills and be able to maintain a confidential, helpful and cooperative manner when working under pressure.



You should be committed to working with a diverse student body and be able to show sensitivity to individual differences. In order to meet the needs of the University and Student Services, a flexible approach to working patterns/hours is an essential requirement of this role.



You will be required to manage competing deadlines and have the ability to use you own initiative to resolve and refer a wide range of enquiry types.

Location

Complaints & Legal Services

Ladybridge Hall, Bolton, BL1 5DD

Contract type & working pattern

Permanent, Full time – 37.5 hours per week

Salary

Band 8a

Speciality

Corporate Affairs

We are looking for a healthcare solicitor with claims and/or regulatory experience to join the NWAS Legal and Resolution team. Working under the supervision of the Head of Legal, Resolution and PALS with a high degree of autonomy, you will manage a mixed caseload of employers' liability, public liability and clinical negligence claims and Coroners’ inquests.

You will also represent and act as the Trust authority in formal legal proceedings in Civil courts and conduct advocacy in Coroners’ courts for contentious inquest hearings, as well as providing general legal and advisory services across the Trust.

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Please ensure that you have read the full Job description and Person Specification before applying for this post.

Applicants are requested to be available on 19thDecember 2024 for the selection process.

North West Ambulance Service NHS Trust is an Equal Opportunities Employer. We are committed to providing services which embrace diversity and which promote equality of opportunity. We offer a guaranteed interview scheme for disabled applicants who meet our minimum selection criteria at each stage of the selection process. We will not tolerate discrimination on any of the following: gender, marital status, sexual orientation, race, colour, nationality, religion, age, disability, working pattern, caring responsibilities trade union activity or political beliefs-or any other grounds.

The Trust is currently under-represented in terms of staff from black and minority ethnic backgrounds. We encourage applications from all backgrounds to improve the diversity of our workforce and to better reflect the communities we serve to provide the right care, at the right time, in the right place; every time.

The Trust reserves the right to close this vacancy early if a large number of applications are received.

Due to the volume of applications received for our advertisements, we will only contact those candidates shortlisted for interview via email; we aim to do this within 4 weeks of the closing date. If you do not receive the email, it will be that you have not been shortlisted on this occasion. When applying for this position, it is essential that you read the job description and person specification fully. Please use the supporting information space to demonstrate your ability to undertake this role, drawing on your skills, knowledge and experience.

We also offer a range of excellent benefits including a pension scheme, up to 33 days Annual leave (exclusive of bank holidays), training and development opportunities, access to NHS discounts, Car Lease Scheme, Cycle to Work Scheme, NHS Mortgages and Childcare Vouchers.


This advert closes on Friday 6 Dec 2024

We are looking to recruit a Lead Solutions Developer as part of the Innovation and Delivery team within Digital at NWAS. The Lead Solutions Developer is a new role we are introducing, to provide technical oversight and leadership to the Solutions Development Team.

This is an important role, which will ensure that all our internally developed systems are built to the latest standards whilst remaining safe and resilient. The successful candidate will have a strong range of technical skills and knowledge of application development gained through substantial previous experience, preferably within the healthcare setting.



Within the role, you will work closely with the Solution Developers, Product Manager, UX Designer, Technical Architect and the wider Innovation and Delivery team to support the work of one of the UK’s largest ambulance services.

Be Think Do is our leadership philosophy. NWAS is investing in developing a nurturing, positive and thriving culture, recruiting leaders that demonstrate our Be Think Do behaviours. There are several stages for finding the right candidate for the position, these stages include,

· Closing date – 03/12/2024

· Completion of psychometric assessment – 01/10/2021 to 04/10/2021

· Assessment Centre & Professional discussion – 08/10/2021

· At each stage you will be advised if you are to progress to the next stage

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Please refer to the job description. If you would like to know more about the role, then please get in touch with Matt Dugdale (Head of Innovation) at matt.dugdale@nwas.nhs.uk.


This advert closes on Tuesday 3 Dec 2024

We are looking to recruit a Product Manager as part of the Innovation and Delivery team within Digital at NWAS. This is a new role we are introducing to provide management of our internally developed solutions.





This is an important role which will ensure that the requirements of all internal development work are gathered, assessed and prioritised for the Solution Development team. The successful candidate will work closely with the relevant product owners and key stakeholders across the trust to set priorities and accept the work generated across multiple platforms. You will be responsible for maintaining the product roadmap, managing the product backlog and supporting the transition of developments into business as usual.

Within the role, you will work closely with the Solution Developers, Product Manager, UX Designer, Technical Architect and the wider Innovation and Delivery team to support the work of one of the UK’s largest ambulance services.

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

If you would like to know more about the role, then please get in touch with Matt Dugdale (Head of Innovation) at matt.dugdale@nwas.nhs.uk.


This advert closes on Tuesday 3 Dec 2024

IT Service Desk Technician - Band 3

An exciting opportunity has arisen for a dynamic individual who is keen to be at the forefront of IT innovation within the NHS. You will be part of a dedicated, hardworking team delivering first point of contact for all Bolton Hospital issues and queries, providing excellent customer services and first time fixes.

As an employer and sponsor licence holder, to be able to provide sponsorship to overseas nationals via the Skilled Worker route we must ensure that we adhere to the sponsorship requirements set by UK Visas and Immigration. After carefully reviewing this role, we do not believe that this position meets the requirements for sponsorship. For details on eligibility criteria for a Skilled Worker visa, please follow this link to thegov.ukwebsite Skilled Worker visa: Overview -GOV.UK(www.gov.uk)

Here at Bolton NHS Foundation Trust our non-clinical and clinical teams work hand-in-hand to ensure the best care for the people of Bolton. This includes our dedicated in-house IT team and we have an opportunity for someone, with the right technical skills, and a real passion for innovation and brilliant customer service, to join that team as IT Systems Engineer.

Based at the Royal Bolton Hospital site, you will help provide technical support services to 7,500 users over 25 sites, ensuring that those services are efficient and responsive to the needs of the Trust. This is a busy service giving you exposure to a wide range of technical infrastructure and advanced technologies; building on that exposure we will ensure that the role provides you with a comprehensive and structured career path and development plan.

The requirements for the role are outlined in the attached Job Description and Person Specification and we would ask you to consider these before applying for the role. Most importantly you will be a great communicator and team player; and someone who fits in really well with our established team who are seen as subject experts providing a helpful and friendly service.

We hope the above has encouraged you to join a high-performing IT team in an equally high-performing Trust! We look forward to hearing from you.

An inclusive, supportive environment with a friendly atmosphere.

This is the perfect way to start your career in IT.

The Trust is a great place to work, evidenced by the most recently NHS Staff Survey results where our staff ranked us as the best NHS place to work in Greater Manchester. We are really proud of this and ensure that everyone in the Trust is both seen and heard. It has been a challenging time for the NHS with the national pandemic response at the forefront of our minds and activities, but we are coming out of pandemic pressures with renewed energy and it is a truly exciting time for the Trust with investment and development of the IT Infrastructure of which this role will be a key part.

For detailed job description and main responsibilities please see attached job description and person specification for any other information please see below contact details.


This advert closes on Wednesday 27 Nov 2024

Proud member of the Disability Confident employer scheme

Procurement Manager, Permanent, Full Time 37.5 hours per week.

The North West Ambulance Service NHS Trust (NWAS) is one of the largest ambulance services in the country providing 999 emergency response, non-emergency patient transport services, 111 services and emergency planning and resilience for seven million people across 5400 square miles.

The North West Ambulance Service NHS Trust is looking to recruit a Procurement Manager to join the existing procurement team; we are looking to recruit a pro-active, self-motivated and ambitious individual to join our team.

You will act as a lead expert in all aspects of procurement and supply, providing professional advice to internal and external customers to the Trust. You will play a key role in the effective delivery of a portfolio of projects across a wide range of categories both clinical and non-clinical, including Find a Tender requirements and following best practice tools and techniques to achieve contract compliance, cost reductions and savings whilst ensuring continuous improvement in quality.

You should be CIPS qualifiedor working towards the qualification, will have at least 3 years procurement experience, have a good understanding of current procurement guidance and legislation (including Public Procurement Regulations).

A positive, proactive and committed approach is essential, together with the ability to analyse, innovate, motivate and manage a busy and changing workload against tight deadlines.

You should have excellent interpersonal and communication skills including the ability to deliver high quality documentation.It is expected that you will have effective team leadership skills and will be a natural team player as the role will may require some supervision of operational procurement staff.

You must have strong IT skills including MS Office and e-Procurement systemsparticularly as we look to continually optimise e-procurement systems across the Trust.



North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

The role requires working from Ladybridge Hall, Bolton and Home location with flexibility to meet the demands of the role and department. This policy is flexible and will be discussed in detail at interview stage.

Please refer to the Job Description and Person Specification for more information, for an informal chat regarding the position, contactLinda Sutcliffe on 01204 498400 or 07812304703.

“NWAS is an inclusive employer and welcomes applications from all underrepresented groups to ensure our workforces reflects the diversity of the communities we serve”

The key dates for the stages of recruitment are:

Advert closes – 25 November 2024

Situational Judgement Tool issued w/c 2 December 2024

Simulation Assessment Centre (if required) w/c 16 December 2024

Professional Discussion w/c 16 December 2024


This advert closes on Monday 25 Nov 2024

Grade H £37,035 - £40,476 per annum plus essential car user allowance.

Contract: Full time 6 months fixed term contract.

Role specifics Full, current and valid driving licence and a vehicle with a current valid MOT certificate. Level 3 qualification in management or equivalent. Enhanced DBS check required.

The Role

Alongside other Service Managers, you’ll be managing and supporting the Home Support Reablement team to provide a boroughwide, short-term service that supports people to regain lost skills, and learn new skills; adapting to the challenges that living independently can present. You will work with the management team to help regain the “good” CQC rating; liaising with teams across Bolton Council and FT (NHS) to do so.

You will be office based, however you will need to travel across the borough depending on service need.

About You

With experience of working in a care, home support or reablement service, and excellent communication skills, you’ll support and manage a staff team of coordinators, resource planners and support workers. You’ll need well-developed networking skills to build relationships with other service managers, in order to improve service delivery. You’ll be computer literate and able to use a variety of applications across the service. You will hold a full driving licence, and access to a vehicle to use for work purposes. You will have a Level 3 Qualification in management, or equivalent.

About Us

This is your opportunity to join us at an exciting time as we have strong ambitions for the borough.

Bolton is a great place to work. We are a welcoming organisation that wants to contribute to a place where people feel active, connected and prosperous. We are passionate about improving the outcomes and experience of Bolton people. We want Bolton to be a vibrant place built on strong cohesive communities, successful businesses and healthy, engaged residents.

As an employer we want to thank our employees for their hard work and commitment, by giving them the opportunity to access a range of exclusive rewards and benefits, including discounts and exclusive gym membership prices and salary sacrifice schemes. In addition, we offer a generous annual leave allowance, flexible work opportunities, access to a Pension Scheme, as well as a range of employee wellbeing and support services.

Our Values are really important to us, read all about them below, along with all our great staff benefits, the job description/person specification for the role and the important legal bits, and our Top Tips too.

Ready to apply? Then please click Apply and explain how you meet the points on the person specification.

Within Greater Manchester, local authorities have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel. Please see greater.jobs for further information before you apply.

We are committed to safeguarding and promoting the welfare of vulnerable adults and young people and expect all staff and volunteers to share this commitment. An Enhanced DBS with check of relevant barred list is therefore required for this post.

This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English as per the person specification.

This organisation has signed up to the Greater Manchester Continuous Service Commitment. That means we will recognise your continuous or ‘unbroken’ service in any Greater Manchester local authority or NHS organisation that has signed the commitment, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or Greater Manchester Combined Authority, giving you access to our service-related benefits. Please see the home page of greater.jobs for more information.

For more information about working for Bolton Council, please see greater.jobs; for advice and support with your application, contact recruitment@bolton.gov.uk

Job Description
Documents for DBS
Documents for Right to Work
Privacy Notice
Staff Benefits
Top Tips
Our Values & Behaviours

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Please download a copy of the job description for full details. Recruitment selection processes are based on competence (see Person specification) and values. CWP recruits people that can demonstrate the Trusts Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking aValues Based Interview/Assessment,which explores not only what you do but how and why you do it. Before applying, we encourage you to review the Trusts Values and Behaviours which are the 6 Cs Communication, Competence, Courage, Care, Compassion and Commitment. The supporting information section in your application should therefore reflect your understanding of the Trusts Values and associated behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour. An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website https://www.cwp.nhs.uk/completing-application-guidance. If you need any further guidance to help you complete your application, contact our recruitment team via email cwp.recruitment@nhs.net or by calling 01244 393100. If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme? Please inform the team if you have any special support needs to be considered as part of the interview and selection processes. CWP is proud to be an accredited Veteran Aware organisation helping to provide and share best practice in NHS care for our armed forces community. As a veteran aware organisation, CWP is committed to delivering on the principles of the Armed Force Covenant and has a Silver award with the MOD Defence Employer Recognition Scheme (DERS). The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers. Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment.You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies. New entrants to the NHS will commence on the minimum of the scale stated above. Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date. If you experience any technical difficulties or need help when making an application please contact our Recruitment Team on 01244 393100. Good luck with your application. We hope to welcome you to Team CWP very soon.

This is a short-term opportunity to join an award-winning team working across the NHS and blue light services. The successful individual must be able to commence work by mid-December 2024.

We are looking for an enthusiastic, experienced and committed professional with excellent communication skills to help us improve relationships with underrepresented communities. The role will specifically help to increase feedback from diverse communities on their experience of using ambulance servicesas well as increasing our awareness and understanding of cultural issues and potential barriers.

We provide 24/7 urgent and emergency care for people across the North West as well as the NHS 111 service and patient transport. You will be joining a friendly and busy team atthe North West Ambulance Service NHS Trust, based at our Ladybridge headquarters in Bolton. We benefit from a hybrid working arrangement, working both in the office and at home. This is a band 7 role, working 37.5 hours a week, currently funded until 31stMarch 2025.



Working with the Head of Communications and Engagement and the Patient Engagement Team you will be responsible for co-ordinating our approach to our accessibility, equality, diversity and inclusion priorities and improving the experience of care and services for patients and service users.

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

To ensure that we invest in developing a nurturing, positive and thriving culture, it is important to us to recruit leaders who demonstrate the right behaviours. As part of this recruitment process, if you are successfully shortlisted you will be invited to take part in a Be Think Do assessment. This may include completion of a psychometric assessment and/or completion of group and individual activities, followed by an interview (this will be confirmed if you are shortlisted).



The closing date for this position is 20th November 2024 (may be earlier depending on interest).



Interviews and associated recruitment activities for this position will be held the week commencing 25thNovember 2024.




This advert closes on Wednesday 20 Nov 2024

Trade Counter Sales Assistant
Bolton
Monday - Friday 7.00am - 3.00pm / 8.00am - 4.00pm
Permanent
£25,000 -£28,000 per year Depending on Experience

Service Care Solutions have an exciting new job opportunity for a Trade Counter Sales Assistant to work for a well-established client based in Bolton.
Our client is a well-established business in Bolton specialising in the sale of Cut and edged material, serving the public & trade for over 20 years.
Job overall.
You would be working in a close-knit team and the main purpose of your role will be to build first class relationships with customers both over the telephone and face to face, whilst maintaining excellent customer service. You will be responsible for providing quotations to customers, follow them up and proactively develop sales. A good knowledge of board products and experience working in a similar role would be essential although training will be provided.
Responsibilities.

• Provide potential and existing customers with the highest level of customer service.
• Maintain up to date product and industry knowledge.
• Develop long term collaborative relationships with customers.
• Handling cash/card transactions
• Processing and inputting to IT systems and handling paperwork
• Arranging delivery and collection of orders in accordance with the customers' requirements
• Taking of orders, processing, and following them through to completion
• Meet and greet customers.
• Check stock and delivery dates.

Requirements

• Relevant and/or industry specific experience
• A high level of computer literacy
• A high degree of accuracy and attention to details
• Friendly, professional, confident, and reliable approach
• Comfortable with some lifting and moving stock.

Benefits:

• Company pension
• Employee discount
• Free onsite parking

Experience:

• Trade Counter: 1 year (required)
• Industry specific: 1 year (preferred)

The Package
This is a Permanent role.

Referral Bonus
If this Trade Counter Sales Assistant role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them.
If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

How to Apply
If you are interested in this Trade Counter Sales Assistant role, please send your CV to mickey.stepans@servicecare.org.uk or call me on 01772 208 967 to discuss the vacancy in more detail. Also, if this Trade Counter Sales Assistant role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all industrial-related vacancies across the region.

Locations: We are recruiting for Call Handlers based at our Integrated Contact Centres (ICC) in Middlebrook in Bolton.


Salary: Band 3. Basic pay £24,071.00 rising to £25,674.00after two years. For potential earnings with shift enhancements/unsocial hour payments but not including overtime, a typical call handler on a basic salary of £24,336.00 who works approximately 25% of their hours as unsocial hours could expect to get paid in the region of £30,000.00 per annum, before tax and deductions.

Are you someone who thrives in high-pressure environments? Do you have a passion for being the first point of contact for those in need when they need us the most? Can you provide a voice of reassurance and support? If so, North West Ambulance is looking for individuals like you to make a real difference!

Join our team and take on a vital role as a call handler for North West Ambulance.

You will need experience of data input (Office 365) and a high standard of keyboard/typing skills. Experience of working in a call centre or customer service environment is desirable. We are looking for individuals who have a passion for providing excellent customer service. You will also have a flair for telephone communication and enjoy working in a role that is challenging as it is rewarding.



Call Handlers working in an integrated call centre will be the person managing a variety of calls from a wide range of different patients. Calls may range from people requiring general medical advice, emergency dental treatment or looking to arrange ambulance transport ahead of an appointment. The call handler gathers as much information as possible, where applicable, assess the call, and provide clear, correct advice that could potentially save a life, whilst remaining calm under pressure.

Handling a wide range of calls and thriving amid the challenges this presents, requires an outstanding amount of resilience and emotional strength as you will be supporting unwell and upset patients at their time of need. Your support will make a difference to lives and requires people who can be there for those that need it, sometimes in the face of adversity and trauma.

This is a highly pressurised environment where you may be in contact with people in extremely stressful situations; our callers can be upset, angry, anxious, or hysterical. People call the ambulance service for a variety of reasons, and you would need to be confident in dealing with a range of people in varying situations. You will be working in a fast-paced environment and must be able to adapt to change quickly and must be aware of the stresses of the role and what impact this may have on you as an individual, considering these points carefully before applying.

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Successful candidates will have to deliver correct care advice and guidance to callers’ dependent upon the reason for the call. Full training will be given to the successful candidates and an excellent career structure is available for future career progression. A full range of shifts will need to be covered, including bank holidays, public holidays, weekends and may include working nights. If your shift falls on a bank holiday, it will form part of your working hours. This includes the Easter and the festive period. Due to the nature of the hours only applicants over the age of 18 can apply for this role.

We are currently looking for full-time call handlers. However hours considered will be 30+, Please note: full-time training for up to 10 weeks must be committed to.

Some examples start times are Monday to Friday from 16:00 hours and weekends from 08:00 hours. There is an expectation that candidates are flexible and available to accommodate working a number of set shifts per week including weekends.

It is recommended that you read the attached frequently asked questions explaining the training process which will also contain a sample shift pattern. Further information can also be provided at interview.

Please be aware that this role does not currently meet the criteria for Health & Care Worker sponsorship. Candidates requiring sponsorship may wish to review the eligibility criteria at gov.uk before applying.

Assessments Centres and interviews will take place on the weekend of 30th November 2024 at Middlebrook site. Candidates will only be invited to one site and will receive one interview and assessment therefore please ensure you apply for the correct location in which you would like to be based. Assessments will need to be passed before the candidates can progress to interview.

Full Time courses will run up to 10 weeks of training and will start on

06/01/2025 & 24/02/2025

It is a pre-requisite that candidates must successfully complete the training program, including all examinations.

Candidates must be able to attend full time training course, taking into consideration that there would be no annual leave allowed within these 7 weeks.

By joining the North West Ambulance Service, you will have the opportunity to develop your career but also contribute to the well-being of our community, make a positive impact and be the first voice someone can rely on during their time of need.

Shift patterns shared with this Call Handler job advert are the current set of patterns that are required by NWAS. Please note that if you choose to apply for a course more than 3 months away, these patterns will be subject to change as they are frequently reviewed to ensure that staffing matches up with where we need people the most. If you are successful in obtaining a role as a Call Handler more than 3 months away, NWAS will contact you closer to your start date to confirm which patterns are available at that point in time to choose from to enable you to make any necessary plans around them.



“NWAS reserve the right to close this live advert earlier than the specified date, subject to a high volume of applications, therefore candidates are encouraged to submit their application at the earliest convenience to ensure contention.”




This advert closes on Thursday 14 Nov 2024

Service care solutions are currently working alongside a familiar law firm based in Bolton. They are looking for a RTA Pre-Litigator to join their expanding legal team.

This role pays a competitive salary of £25,000 - £28,000 annually depending on experience.

Responsibilities:

• Handle a mixed caseload of RTA Pre Litigation matters from start to completion.
• Able to work under pressure
• Attention to detail

About you:

• Experience in working in a Road traffic accident litigation environment in a customer-focused role and a great understanding of the litigation process.
• 3 years RTA/Litigation experience.
• Good communication skills written and verbal

Benefits:

• Pension Scheme
• Competitive salary and benefits package
• Private health care coverage

If you are interested in this RTA Pre Litigator role then don't hesitate to contact Aanisah Khan. Please send your CV to Aanisah.khan@servicecare.org.uk, or call via phone on 01772208969.

We also offer a referral bonus of up to £250 if you know someone looking for work.

Grade: C scp 4 £19,327 scp 6 £19,978, pay award pending
Contract: Permanent, Term Time Only
Essential Requirements: NVQ Administration Level 2 or word processing/typing qualification to level 2 or two years working in a busy office environment
Hours: 37 per week

Ask us about flexible working options to fit with your work/life balance - #HappytoTalkFlexible

The Role
Working as part of a team to provide administrative support to the Early Intervention Service, the role covers a variety of duties.
Your main duties will include providing administrative support for Chaperone licences and child performance/employment licences, along with processing penalty notices linked to non-school attendance.

You will undertake general administrative duties that include providing an effective and efficient administrative service, delivering an efficient front line service for customers, supporting and maintaining the use of databases and information systems and receiving, sorting and co-ordinating the distribution of mail. You will also undertake the ordering of specified goods and services, and assisting with petty cash.

If you would like to find out more about the Early Intervention Service, follow this link: https://www.bolton.gov.uk/attendance-behaviour/truancy

About You
Are you able to support and maintain the use of information systems including databases? Are you able to plan, organise and develop your work to meet specified requirements and deadlines? If so, we want to hear from you.

We are looking for a person who can work as part of a large team, providing administrative support and attend meetings and take notes/minutes. Our ideal candidate has experience of using a range of computer software packages to produce accurate, well-presented documents and is able to manage their own workload to be able to meet deadlines.
You must possess accurate literacy skills to ensure correct information is collated and processed and are proficient in the use of information technology systems. Communication with families, schools and other agencies is key.

About Us
This is your opportunity to join us at an exciting time as we have strong ambitions for the borough.

Bolton is a great place to work. We are a welcoming organisation that wants to contribute to a place where people feel active, connected and prosperous. We are passionate about improving the outcomes and experience of Bolton people. We want Bolton to be a vibrant place built on strong cohesive communities, successful businesses and healthy, engaged residents.

As an employer we want to thank our employees for their hard work and commitment, by giving them the opportunity to access a range of exclusive rewards and benefits, including discounts and exclusive gym membership prices and salary sacrifice schemes. In addition, we offer a generous annual leave allowance, flexible work opportunities, access to a Pension Scheme, as well as a range of employee wellbeing and support services.

Our Values are really important to us, read all about them below, along with all our great staff benefits, the job description/person specification for the role and the important legal bits, and our Top Tips too.

Ready to apply? Then please click Apply and upload your anonymised CV and supporting statement discussing your relevant skills and experience and explain how you believe they make you a strong fit for this role.

Within Greater Manchester, local authorities have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel. Please see greater.jobs for further information before you apply.

This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English as per the person specification.

This organisation has signed up to the Greater Manchester Continuous Service Commitment. That means we will recognise your continuous or ‘unbroken’ service in any Greater Manchester local authority or NHS organisation that has signed the commitment, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or Greater Manchester Combined Authority, giving you access to our service-related benefits. Please see the home page of greater.jobs for more information.

For more information about working for Bolton Council, please see greater.jobs; for advice and support with your application, contact recruitment@bolton.gov.uk

Job Description
Documents for Right to Work
Privacy Notice
Staff Benefits
Top Tips
Our Values & Behaviours

Calculate your take home pay

Our client in Bolton is looking to hire a Multi Skilled Operative to their team on a permanent basis. You will be working on domestic and void properties carrying out maintenance and refurbs.

Monday - Friday
£30,000
37 Hours Per Week
Company Vehicle Included

Job Role

• To be part of the clients property Maintenance team responsible for Joinery and Multi Skilled Maintenance projects or services undertaken
• To carry out domestic Maintenance duties to a high standard and within reasonable time frames.
• Pre-inspect and diagnose selected repair requirements.

Requirements

• NVQ Level 2 or above in a relevant trade such as Joinery/Plastering/Plumbing
• Multi trade ability
• Driving License

Service Manager - Bolton

Salary - Up to £45,000 Basic + Bonus

Days - Monday - Friday, 8:30am - 5pm

Ref - OC19034

We have a new job vacancy available for a Service Manager / Aftersales Manager in Bolton. This role suits a confident, driven and proven Service Manager, who is looking for a long-term career filled with progression opportunities and fantastic earning potential. My client is one of the UK's leading main dealer groups and they're rapidly growing, making it the perfect time to join. If you're a Service / Aftersales manager currently on the lookout, then apply now!

Service Manager Benefits:

• Excellent Bonus opportunities
• Career progression and development opportunities
• Employee Discounts
• Company Pension

Service Manager Role:

• You will be managing a Service department with a team of experienced Vehicle Technicians, Service Advisors, Administration, Parts department and drivers.
• Smooth and efficient running of the service department
• Controlling spend and overseeing department budgets
• Drive customer service
• Monitoring KPIs
• Driving the team, support and training
  

Service Manager Requirements:

• Must have atleast 2+ years experience as a Service / Aftersales Manager
• Strong Management & Interpesonal skills
• Full UK driving license

Octane Recruitment

Consultant - Al-amin Abiru

INDAS

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.

We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.