Total 2,040 customer service job vacancies in barking and dagenham london e6 1hz

• Job Tittle: Customer Service Advisor
• Location: Gateshead
• Salary/Hourly Rate: £11.62
• Job Type: Temporary to be permanent for right candidates
• Working hours/days: 8 hours between hours of 8am and 8pm Monday to Sunday (weekend work including)

HR GO Recruitment are looking for an enthusiastic and energetic character to join one of the customer service companies based in Gateshead as an Customer Service Advisor.

The ideal candidate will be customer service focused, able to work as part of a team or individually with good negotiation skills. You will be responsible for handling emails and queries in a polite and professional manner.

General Duties of Customer Service Advisor:

• Respond to customer emails professionally and in a timely manner.
• Provide clear guidance on payment processes.
• Collaborate effectively both within a team and independently.

General Requirements of Customer Service Advisor:

• Be self-motivated and work towards targets.
• Excellent listener and communicator.
• Previous experience in fast paced office/call centre environment.
• Strong customer service skills.

If you are interested in the Customer Service Advisor based in Gateshead hit the 'apply now!' button for an immediate interview!

• Job Tittle: Customer Service Advisor
• Location: Gateshead
• Salary/Hourly Rate: £11.62
• Job Type: Temporary to be permanent for right candidates
• Working hours/days: 8 hours between hours of 8am and 8pm Monday to Sunday (weekend work including)

HR GO Recruitment are looking for an enthusiastic and energetic character to join one of the customer service companies based in Gateshead as an Customer Service Advisor.

The ideal candidate will be customer service focused, able to work as part of a team or individually with good negotiation skills. You will be responsible for handling emails and queries in a polite and professional manner.

General Duties of Customer Service Advisor:

• Respond to customer emails professionally and in a timely manner.
• Provide clear guidance on payment processes.
• Collaborate effectively both within a team and independently.

General Requirements of Customer Service Advisor:

• Be self-motivated and work towards targets.
• Excellent listener and communicator.
• Previous experience in fast paced office/call centre environment.
• Strong customer service skills.

If you are interested in the Customer Service Advisor based in Gateshead hit the 'apply now!' button for an immediate interview!

• Job Tittle: Customer Service Advisor
• Location: Gateshead
• Salary/Hourly Rate: £11.62
• Job Type: Temporary to be permanent for right candidates
• Working hours/days: 8 hours between hours of 8am and 8pm Monday to Sunday (weekend work including)

HR GO Recruitment are looking for an enthusiastic and energetic character to join one of the customer service companies based in Gateshead as an Customer Service Advisor.

The ideal candidate will be customer service focused, able to work as part of a team or individually with good negotiation skills. You will be responsible for handling emails and queries in a polite and professional manner.

General Duties of Customer Service Advisor:

• Respond to customer emails professionally and in a timely manner.
• Provide clear guidance on payment processes.
• Collaborate effectively both within a team and independently.

General Requirements of Customer Service Advisor:

• Be self-motivated and work towards targets.
• Excellent listener and communicator.
• Previous experience in fast paced office/call centre environment.
• Strong customer service skills.

If you are interested in the Customer Service Advisor based in Gateshead hit the 'apply now!' button for an immediate interview!

Ready to make a difference? Join a market-leading financial services company on a mission to help people feel happier about money!

We're looking for passionate, empathetic individuals to join our fraud support team. If you thrive in a fast-paced environment, enjoy problem-solving, and want to make a real impact, we want to hear from you!

What's the role?

• Help customers who've been victims of fraud, offering support with empathy and care.
• Work flexibly during business hours (Mon-Fri, 8am-7:30pm; Sat, 9am-5pm).
• Deliver top-notch customer service while finding the best solutions for both customers and the company.
• Handle tough situations with resilience and maintain a positive, can-do attitude.

What we're looking for:

• Customer service experience (contact centre background preferred but not essential).
• Proven ability to work under pressure in a fast-paced setting.
• Strong listening skills, empathy, and a genuine desire to help others.
• An insatiably curious attitude and the confidence to challenge the norm.

What's in it for you?

• £23,500 per year for this 6-month temporary role.
• A chance to develop your skills and make a real impact.

If you're curious and ready for a challenge, apply now!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Customer Service Advisor
Location: Gosforth (Hybrid working - fully on-site during training)
Hours: Monday - Sunday, 35 hours per week
Salary: £23,500
Contract: 6-month contract (January start)

Are you passionate about delivering exceptional customer service? Do you have experience handling complex financial queries, particularly in the areas of credit cards and savings? If you're ready to take the next step in your career, we want to hear from you!

I am recruiting on behalf of a leading financial services company, which is expanding its team. In this role, you will support customers with credit card and savings-related issues, especially in fraud cases, ensuring their accounts remain secure and protected.

What Will You Be Doing?

• Provide outstanding customer service through phone, email, and chat support.
• Respond to customer inquiries regarding credit card and savings accounts, transactions, and financial products.
• Offer guidance and information on credit card and savings account features, terms, and services.
• Assist customers with managing their accounts, including balance inquiries, transactions, payments, and fraud-related issues.
• Resolve customer complaints effectively, ensuring a positive resolution in line with company policies.
• Process account changes, including address updates, card replacements, and beneficiary changes.
• Maintain accurate records of customer interactions and transactions within the system.
• Ensure a high level of customer satisfaction through empathetic, professional communication.
• Have compassion, sensitivity and resilience when dealing with vulnerable customers or bereaved family members

What Do You Need to Apply?

• Proven communication skills, both verbal and written.
• Desired but not necessary experience in financial services, particularly with credit cards and savings products, or in fraud prevention is highly desirable.
• Strong attention to detail and a problem-solving approach.
• Empathy and professionalism, especially when dealing with sensitive or vulnerable customers.
• Ability to manage and resolve customer issues effectively and efficiently.

Additional Requirements:

• Must be able to pass a credit check and DBS check as part of the application process.

Why Apply?

• Opportunity to join a leading financial services company focused on customer care and fraud prevention.
• Full training and support provided to help you succeed.
• Make a meaningful impact in safeguarding customers' financial security.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Ready to make a difference? Join a market-leading financial services company on a mission to help people feel happier about money!

We're looking for passionate, empathetic individuals to join our fraud support team. If you thrive in a fast-paced environment, enjoy problem-solving, and want to make a real impact, we want to hear from you!

What's the role?

• Help customers who've been victims of fraud, offering support with empathy and care.
• Work flexibly during business hours (Mon-Fri, 8am-7:30pm; Sat, 9am-5pm).
• Deliver top-notch customer service while finding the best solutions for both customers and the company.
• Handle tough situations with resilience and maintain a positive, can-do attitude.

What we're looking for:

• Customer service experience (contact centre background preferred but not essential).
• Proven ability to work under pressure in a fast-paced setting.
• Strong listening skills, empathy, and a genuine desire to help others.
• An insatiably curious attitude and the confidence to challenge the norm.

What's in it for you?

• £23,500 per year for this 6-month temporary role.
• A chance to develop your skills and make a real impact.

If you're curious and ready for a challenge, apply now!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Customer Service Team Leader
Location: Gosforth (Hybrid working - fully on-site during training)
Hours: Monday - Sunday, 35 hours per week
Salary: £25,600
Contract: 6-month contract (January start)

Are you passionate about delivering exceptional customer service? Do you have experience handling complex financial queries, particularly in the areas of credit cards and savings? If you're ready to take the next step in your career, we want to hear from you!

I am recruiting on behalf of a leading financial services company, which is expanding its team. In this role, you will lead a team to support customers with credit card and savings-related issues, especially in fraud cases, ensuring their accounts remain secure and protected.

What Will You Be Doing?

• Lead and motivate a team to deliver outstanding customer service through phone, email, and chat support.
• Respond to customer inquiries regarding credit card and savings accounts, transactions, and financial products.
• Provide guidance and information on credit card and savings account features, terms, and services.
• Assist customers with managing their accounts, including balance inquiries, transactions, payments, and fraud-related issues.
• Resolve customer complaints effectively, ensuring a positive resolution in line with company policies.
• Process account changes, including address updates, card replacements, and beneficiary changes.
• Maintain accurate records of customer interactions and transactions within the system.
• Ensure a high level of customer satisfaction through empathetic, professional communication.
• Collaborate with internal teams to resolve complex issues related to fraud prevention and account security.

What Do You Need to Apply?

• Proven leadership and communication skills, both verbal and written.
• Experience in financial services, particularly with credit cards and savings products, or in fraud prevention is highly desirable.
• Strong attention to detail and a problem-solving approach.
• Empathy and professionalism, especially when dealing with sensitive or vulnerable customers.
• Ability to manage and resolve customer issues effectively and efficiently.

Additional Requirements:

• Must be able to pass a credit check and DBS check as part of the application process.

Why Apply?

• Opportunity to join a leading financial services company focused on customer care and fraud prevention.
• Full training and support provided to help you succeed.
• Make a meaningful impact in safeguarding customers' financial security.

If you're ready to lead a team in a role that protects and supports customers' financial well-being, please apply now for next steps!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

We are a global leader in the food industry, dedicated to bringing health through food to as many people as possible. We offer a wide range of products that promote the well-being of consumers, including dairy, plant-based options, and specialised medical foods. As part of the customer care team, you will play an essential role in delivering exceptional service to our consumers, representing a well-loved brand known for quality and innovation.

As a Customer Advisor, you will be the first point of contact for consumers, providing outstanding customer care and support across all communication channels. You will handle queries, product-related concerns, and consumer complaints, ensuring that all interactions are managed in a professional, empathetic, and friendly manner.

You'll be part of a multi-skilled team, collaborating closely with subject matter experts, quality, and knowledge specialists to deliver the best possible experience for our consumers.

The role requires a fluent Finnish speaker with strong English communication skills to effectively engage with both local and international teams.

• First Point of Contact: Provide excellent customer care by addressing consumer queries, complaints, and product-related concerns across multiple channels (phone, email, chat, etc.).
• Product Expertise: Offer knowledgeable advice on the full range of our products, including food products and foods for special medical purposes, ensuring consumers are fully informed on product use and benefits.
• Complaint Resolution: Manage consumer complaints with empathy, professionalism, and a focus on finding timely, personalised solutions to ensure customer satisfaction.
• Ownership of Customer Journeys: Take full ownership of each customer case, anticipating needs and ensuring that all queries are resolved in a thorough and efficient manner.
• Team Collaboration: Work closely with subject matter experts, quality specialists, and other team members to ensure that Danone's high standards of customer care are met.
• Adherence to Processes: Follow procedures and quality standards to ensure consistency in service delivery and to maintain the brand's reputation for excellence.
• CRM Management: Record and track all customer interactions in the CRM system (such as Salesforce), ensuring accuracy and effective case management.
• Shift Flexibility: Be flexible and available to work across different shifts to support consumer needs at various times of the day.
• Continuous Improvement: Contribute to team discussions and offer suggestions to improve customer service processes and practices.

• Fluent Finnish Speaker: Must be fluent in Finnish, with strong written and verbal communication skills.
• English Proficiency: Excellent written and verbal communication skills in English to work effectively with internal teams and external resources.
• Customer Care Experience: Experience in customer service, preferably in the food industry, or a similar consumer-facing role.
• Empathy & Communication: Ability to communicate empathetically and effectively with a wide range of consumers, ensuring a positive customer experience.
• Interest in Food and Nutrition: Strong interest in food products and foods for special medical purposes, with a passion for helping consumers understand their options.
• IT & CRM Skills: Proficient in using Google Suite, Microsoft Office, and CRM tools (Salesforce experience a plus). Strong typing and computer skills are required.
• Flexible & Adaptable: Ability to work across shifts, adapt to changing workloads, and maintain a positive attitude in a dynamic environment.
• Team Player: Self-motivated, with a strong ability to collaborate effectively within a team.
• Positive & Fun: A positive, upbeat attitude with a focus on enjoying the work and contributing to a supportive, enjoyable work culture.

• Impactful Role: Your work will directly influence the experience of our consumers, contributing to the reputation of a globally trusted brand.
• Collaborative Environment: Be part of a dynamic, multi-skilled team that values empathy, collaboration, and mutual support.
• Opportunities for Growth: We offer a clear path for career progression and professional development within a global company. We value diversity, encourage flexibility, and ensure that work is not just about results - it's about having fun, too!

If you're a Finnish speaker with a passion for delivering excellent customer service and an interest in food products, we'd love to hear from you. Apply today and join a team that's dedicated to making a positive difference in the lives of our consumers.

Customer Service
Monday - Sunday 35 hours
£23,500
6 month contract
January start date
Hybrid

Do you have outstanding customer service skills? Have experience dealing with vulnerable customers?

I am recruiting on behalf of a leading financial services client who are looking to grow their fraud team!

What will you be doing?
* Supporting customers through fraud cases
* Liaising with 3rd parties to gain more information
* Reviewing documentation and updating the case accordingly
* Providing a professional and empathetic approach
* Completing administration on the system

What do you need to apply?
* Proven experience dealing with complex queries
* Excellent communication skills both written and verbal
* Experience within financial services would be desirable

Must be able to pass a credit and DBS check to apply!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Customer Service Administrative Assistant needed in Wembley

The rate is £17.27ph PAYE

This is a temporary role

The reference number is: 5258412

The successful candidate will provide customers and other stakeholders, first contact resolution for Housing & Neighbourhoods service area enquiry types via phone, email, web chat and social media channels. They will provide a prompt, efficient and professional service and demonstrate the highest standards of customer care at all times and will carry out all duties in accordance with relevant Customer Service policies, procedures and standards to ensure the delivery of excellent services to customers and stakeholders.

Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Kirsty@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

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