Total 49 customer service job vacancies in 018600 newton ames plaza

Acorn by Synergie is currently recruiting for an Customer Account Manager to work Monday to Friday 08.30-5pm and every other Saturday until 12.00.

We are seeking an individual with a strong background in customer care, whether that be through sales, retail background, account management , or hospitality.

The applicant must be reliable, enthusiastic, and willing to go that extra mile! This is a newly-created role.

You will be trained and supported by other long term individuals within the business.

Responsibilities of the role will include after training:

* Dealing confidently with clients both face-to-face and over the phone, handling enquiries and quotations
* Cultivating and maintaining excellent relationships, with all around you
* Handling referrals, inbound enquiries and ensuring you maximise customer spend by doing what's right for the customer but mentioning add-ons
* Working on commercial projects as a team

Role requirements:

* Customer-focused
* We are looking for someone with a real "can-do" attitude, we will give you all the training and development you require
* Demonstrate strong communication skills and an enthusiastic sales ability to up-sell or cross-sell
* Ambitious growth plans, so prospects for career progression are excellent and your contribution will be fully acknowledged and rewarded

You may currently be working in a customer care role and are now looking for a new career.

Workshops, coaching and will support you through industry qualifications.

Monday - Friday and every other Saturday morning 9am - 12.00 position available.



Rewards:

We believe that great work and dedication should be rewarded, that's why our client offers:

* 22 days holiday, increasing to 27 days through service (plus bank holidays)
* Access to a Healthcare Cashplan, which gives you access to 17 different benefits, all paid for by the company
* Excellent training and development schemes with accelerated career progression
* Company funded CII professional qualification
* Enhanced maternity & paternity policies
* Cycle to work loan scheme available to all employees
* Discount on gym membership across the UK - national and local gyms included
* Access to hundreds of high-street retailer discounts through our reward and recognition platform
* Employee Assistance Programme (EAP) to support employees outside of work
* The above details just a handful of the benefits available to all employees.

Hours: Monday to Friday, 8:30am - 5pm, and two in four Saturday mornings until 12:00pm
Salary: £25,000-£27,000

Acorn by Synergie acts as an employment agency for permanent recruitment.

Proud member of the Disability Confident employer scheme

• Assists in a wide range of crafts and trades as assigned for NCAH’s Common Services Division in research laboratories, animal housing, biocontainment facilities and support buildings.
• Assists with repair of drains and plumbing systems.
• Assists with concrete, painting, and carpentry work.
• Uses pertinent repair and maintenance manuals.
• Works under supervision adhering to detailed oral or written work assignments and instructions.
• Operates and maintains specialized equipment and tools.
• Assists with maintenance and repair of vacuum, oil, and water pumps; bearings, belts, temperature control valves; steam traps; and electrical systems.

Job Title: Generic Administration Assistant (Admin and Clerical)
Salary: £12.83 P/H PAYE (Inclusive of Holiday Pay) | £14.24 P/H LTD Umbrella
Hours: 18.50 Hours Per Week
Type: Temporary Ongoing
Location: Newton Abbot, TQ12
Start Date: ASAP
Work Pattern: Monday & Tuesday | 09:00 - 17:00pm

Join a dynamic and customer-focused team, contributing to the day-to-day administration within the Service Delivery and Improvement department. This role is pivotal in ensuring the smooth operation of administrative functions while supporting exceptional customer service.

Key Duties and Responsibilities:

• Undertake assigned administrative tasks to completion, addressing issues as they arise and ensuring deadlines are met.
• Serve as the first point of contact for the department, providing guidance and resolving inquiries via phone, email, or in person.
• Manage incoming and outgoing correspondence, including post, scanning, filing, and indexing documents.
• Maintain and update customer records across multiple systems, ensuring accuracy and compliance with Council policies.
• Process applications and complaints, adhering to Council procedures and quality standards.
• Operate contact center technologies and other systems to effectively manage and document customer interactions.
• Promote the Council's equality, diversity, and data protection objectives in all aspects of work.

Qualifications and Experience:

• A Level 2 qualification in administration or equivalent.
• Proven experience in administrative roles, ideally within local government or public services.
• Proficiency in Microsoft Office and other IT systems.
• High standard of written and oral communication skills.
• Understanding of data protection principles and a customer-focused approach to service delivery.

If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk

• Maintains, calibrates, and modifies equipment and automated systems used for test and evaluation procedures.
• Uses software packages especially MS Excel and PowerPoint.
• Assists in initiating action to resolve or correct technical difficulties and results or assists in developing recommendations to resolve issues.
• Operates basic field machinery such as tractors, planters, cultivators, sprayers and erects and dissembles controlled pollination structures in the field and greenhouse.
• Keeps detailed records of experimental data.
• Maintains supply records and arranges timely ordering of necessary supplies.

• Perform a variety of processes, methods, procedures, and tasks related to the care and feeding of the animals.
• Provide feed and liquids according to such factors as age, activity, and state of health requirements.
• Adhere to guidelines for the humane handling of animals to prevent injury to animals and/or personnel.
• Routinely observe animals for appearance and activity and signs of illness, disease, discontent behavior, and/or refusal of feed.
• Document and report animal health and general physical condition per facility-specific guidance.
• Apply guidelines defined by SOPs for acceptable housing of various species in the daily care and housing of animal.
• Keep detailed records of clinical and experimental data including tabulating and summarizing data using personal computers and software packages.

• Provide genetic, molecular biology, and bioinformatic support to the research group and conduct molecular analyses of genes, transcripts, and proteins from barley cultivars, populations, and mutants.
• Extract, sequence, and align data from pertinent software or databases, design of deoxyribonucleic acid (DNA) constructs, analysis of mutants, and execution of virus induced gene silencing protocols.
• Maintain and manage growth chamber, greenhouse crossing experiments, and field nurseries.
• Plan, design, and conduct controlled crosses among different varieties of barley.
• Use Yeast Two-Hybrid Next-Generation Interaction Screening (Y2H-NGIS) to identify barley protein-pathogen effector interactions.
• Propagate obligate biotrophic fungi (mildews and rusts).
• Use reference genome sequences, mapped genes, and expression data to identify barley genes and proteins that interact with fungal effectors that alter resistance responses.

• The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence and limited complexity. The duties may include, but are not limited to:
• Serves as the primary contact with respect to property management and disposal, facility management, and space management issues in VS, Diagnostics and Biologics.
• Supports space management, and property management services at all offices where Diagnostics and Biologics personnel are located.
• Coordinates with the VS or ARS facility management personnel any planned alterations/renovations to new and existing space within the locations.
• Serves as the Diagnostics and Biologics authority and General Services’ primary point of contact with National Centers for Animal Health (NCAH) concerning management of Diagnostics and Biologics facilities and spaces.
• Recommends solutions to issues involving space realignments and/or facility closings.
• In the absence of the requesting office support staff; assumes primary move and renovation responsibilities for project management until complete or office official can assume duties.
• Assists with planning for future space needs by analyzing growth trends and space needs and requirements.
• Primary or alternate Contract Officer Representative (COR) for certain construction projects related to space moves.

• The duties may include, but are not limited to:
• Identifies problems, makes recommendations, and creates solutions by developing new tests as required for the successful execution of disease control programs.
• Pathogen isolation, identification, and characterization by collecting and interpreting relevant observational data.
• Communicates with external customers regarding sampling and test results.
• Conducts and participates in training schools and seminars by presenting lectures and demonstrations.
• In accordance with ISO 17025 standards, assists in maintaining quality control of tests performed at NVSL and other approved locations.
• Collaborates and consults with various staff and personnel to analyze problems, recommend technology based solutions, and develop strategies for diagnostic assays.

• The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence and limited complexity.
• The duties may include, but are not limited to:
• Assures work output of unit is of an acceptable quality and quantity; establishes standards of performance for the unit; prioritizes work to meet the obligations.
• Coordinates with other unit supervisors and managers to ensure technical staff is available when workloads require temporary shifts in personnel across units.
• Maintains and coordinates a rapid response structure within the unit so questions or issues associated with the unit can be responded to within 2 hours.
• Maintains a high level of competency and knowledge about the methods performed within the unit.
• Keeps abreast of the scientific, regulatory and commercial developments that could impact or improve the methods performed in the unit.
• Identifies and creates plans to address areas within the unit needing method development or workflow improvements.
• Plans and directs the quality assurance activities of the unit in a manner that is consistent with the overall quality management system’s policies and goals.

• The duties may include, but are not limited to:
• Contributes to rapid and accurate virus detection and identification, applies good laboratory practices, complies with animal welfare, biosafety, biosecurity, and Select Agent program regulations.
• Performs techniques for isolation and identification of viruses and serologic procedures for the detection of antibodies per official Standard Operating Procedures.
• Performs molecular techniques such as real-time (reverse transcription)-polymerase chain reaction (RT-PCR/RRT-PCR).
• Performs molecular techniques to amplify and sequence viral nucleic acid and utilizes software to assemble and analyze partial and whole genome sequence data.
• Characterizes viruses by phenotype, genotype, and virulence by selecting physical, chemical, and biologic tests, including animal inoculation. Maintains a stock of quality diagnostic reagents.
• Helps direct Unit assigned technician work, organize testing schedules, provide training, ensure timely completion of diagnostic testing and compliance with the quality management system.
• Implements improved techniques, participates in method validation for viral disease diagnosis, implements experimental designs for developmental projects.
• Contributes to review and approval of cases within the laboratory information management system and consistent with quality management guidelines to release reports in a timely manner.
• Demonstrates oral and written communication skills, teamwork, maintain professional relationships, present at meetings, contribute to manuscripts for publication, conduct training sessions.

• The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence and limited complexity.
• The duties may include, but are not limited to:
• Utilizes precise measurement standards in performing calibrations to ensure traceability, reproducibility, and repeatability.
• Assists in establishing and maintaining the Calibration Lab’s (CL) traceability to National Institute of Standards and Technology (NIST) and other authorized international agencies.
• Performs calibrations, adjustments, preventive maintenance and repair of other laboratory equipment.
• Troubleshoots and performs repair of malfunctioning equipment, and/or assists supervisor or other laboratory staff or vendors in the performance of same.
• Utilizes in place quality software tools of the NVSL Quality Assurance program to ensure compliance with quality standards, established industry good practices and regulatory code.
• Participates in internal auditing according to NVSL policy and procedures.
• Provides operational service support of the site automated environmental monitoring system, monitoring over 1000 critical environmental and safety parameters in multiple locations.
• Assists in the development of training programs related to safe instrument use, function check protocols, equipment maintenance and calibration, and maintaining measurement traceability.

• The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence and limited complexity.
• The duties may include, but are not limited to:
• Assesses both internal and external laboratory proficiency testing; monitors internal Quality Control programs; authorizes, disseminates, tracks and archives controlled documents.
• Manages and analyzes quality event databases; transfers and reports USDA/CDC Select Agents and secures and tracks primary reference standards.
• Assures that both the documentation and objective assessment needed by the client(s) to support laboratory results and Agency actions are in place and functioning.
• Provides guidance to laboratory personnel regarding the laboratory policy and/or resources.
• Provides quality assurance guidance for program, government or industry entities pertaining to lab quality assurance program, QMS, quality control, accreditation/certification, and ISO standard(s).
• Performs internal audits and targeted assessments, acts as liaison during external audits, and prepares and compiles the response to audit reports.
• Develops, modifies, evaluates, reviews, and approves Quality Management System (QMS) policies and procedures.

• The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence and limited complexity.
• The duties may include, but are not limited to:
• Develops, evaluates, and implements comprehensive select agent compliance programs, incorporating various regulations, departmental policies, agency programs/policies and best management practices.
• Recommends policy, sets goals and objectives, and assesses overall program effectiveness for the Select Agent Office to ensure compliance with all components of the select agent regulations.
• Applies knowledge of biosafety and uses professional judgment in solving novel or obscure compliance issues occasionally requiring use of unconventional methods.
• Serves as a recognized expert in the field of select agent compliance.
• Evaluates, makes recommendations, and provides assistance for correcting any violation or unsafe condition.
• Briefs select agent program Responsible Officials, Alternate RO’s, PI’s, and workers on critical issues and devises strategies for implementation procedural changes as necessary.
• Develops and maintains liaison with federal, state, and local agencies on select agent matters and emergency situations as they relate to select agents and toxins.
• Implements inventory control and accountability procedures utilizing new equipment or methods to ensure continual improvement of security of select agent and toxin stock inventory.

• The duties may include, but are not limited to:
• Primary trainer for employees and serves as an informational resource for other media production technicians.
• Coaches, facilitates, solves work problems, i.e. outbreaks and emergency orders and participates in the work of the team.
• Provides information to the supervisor on performance of the team and individuals including attendance and behavioral problems.
• Prepares procurement requests for media components and unique media production supplies for submission to the Laboratory Support Supervisor.
• Maintains an adequate inventory of glassware, chemicals and disposable supplies necessary to prepare media and reagents.
• Receives request for media and reagents from a specially designed computer system.
• Reviews the formula and procedures for making the requested media or reagent and resolves any obvious errors or omissions with the originator of the request.
• Orders and assembles necessary supplies, material, equipment and apparatus required for the preparation of media and reagents.
• Performs quality assurance tests (pH determination, temperature determination, etc.) on inprocess materials and final product.

Family Practitioner

Duration: Initially 3 months
Location: Totnes
Hours: 37 hours per week
Rate: £19 umbrella an hour (£15 PAYE an hour)

Devon County Council are looking for a Family Intervention Practitioner to join their team. This role is family facing so you will need to be agile and to be visiting families. Office attendance is 2-3 days per week.

As a Family Intervention Practitioner you will:

• Work directly and intensively with a mixed caseload of complex children, their families or carers with other involved professionals to provide practical hands on intervention to enable children to stay at home or in other agreed accommodation safely
• Support families working with short term intensity in a crisis resolution model with some and for a longer period
• Monitor and manage any risks to or from children and young people as part of direct work undertaken and escalate such risks
• Work with the family as a whole, including absent parents and wider family members

Requirements

• Experience working with challenging and resistant families in a range of settings
• Experience of working with children and young people, including young people who may display challenging behaviour
• Relevant qualification in Health, Social Work, Education, Youth Work or a related field to 3 level
• Valid UK driving license and access to a vehicle