Total 23 administrative clerical job vacancies in stoke on trent st1 5by

For more information on working for the Trust, please see the attached Job Description and Person Specification. For more details on the post, please see contact information details

Please refer to the Job Description attached. If you have any questions about this position please do not hesitate to contact us.

For more information on working for the Trust, please see the attached Job Description and Person Specification. For more details on the post, please see contact information details

For more information on working for the Trust, please see the attached Job Description and Person Specification or contact the Hiring Manager.

For more information on working for the Trust, please see the attached Job Description and Person Specification. For more details on the post, please see contact information details

This is a cross site post between the North Tees and the Hartlepool sites The post requires the post holder to have knowledge and understanding of Endoscopy patient pathways in order to appropriately book a wide range of diagnostic and therapeutic endoscopy procedures following the endoscopy training. Ability to be deliver all reception duties is also a requirement of the role, again following the appropriate training.

This is a cross site post between the North Tees and the Hartlepool sites.



The post requires the post holder to have knowledge and understanding of Endoscopy patient pathways in order to appropriately book a wide range of diagnostic and therapeutic endoscopy procedures following the endoscopy training.



Ability to be deliver all reception duties is also a requirement of the role, again following the appropriate training.

Book endoscopy diagnostic therapeutic procedures.



Communication with multi-disciplined medical and surgical teams.



Adhere to all Trust and Endoscopy specific policies, procedures and guidelines. Ensure that all work outputs are completed to a high standard of quality as required and that all patient waiting times and pathway targets and timescales are met.



Identify when additional capacity is required to meet waiting list targets and liaise with the Endoscopy Coordinators and Endoscopy Admin Lead to ensure additional capacity is organised effectively and in a timely manner with best use of resources.



Reception duties that include arriving and discharging patients onto the Endoscopy Unit via the Trusts electronic patient record, TrakCare.



Ensure all appropriate technologies and equipment are utilised to optimum functionality.

Consistently demonstrate excellent communication skills.



Effectively liaise with staff from other services as well as external service users including GP’s, patients and their representatives in a professional and courteous manner.



Support the updating and maintaining of standard operating procedures.



Organise interpreters following appropriate trust policies, systems and processes.



General office duties including opening and distributing post, housekeeping, filing, photocopying and maintaining stock of routine supplies.

for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition – a note of thanks, Managers Awards, Shining Stars and Service Awards.

We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities.



We recruit for values and “Together we are North Tees & Hartlepool”

This is a cross site post between the North Tees and the Hartlepool sites

The post requires the post holder to have knowledge and understanding of Endoscopy patient pathways in order to appropriately book a wide range of diagnostic and therapeutic endoscopy procedures following the endoscopy training.

Ability to be deliver all reception duties is also a requirement of the role, again following the appropriate training.




This advert closes on Wednesday 11 Sep 2024

To provide all aspects of clerical support to the multi-professional team to facilitate the safe, efficient and smooth service to the patient. To act as a team member performing support duties across the whole range of disciplines within the unit. To provide administration processes and organise appointments and patient letters for diagnostic cardiac tests procedures, using appropriate appointment systems such as TRAK ICE and CRIS. To support the achievement of national and local targets for all cardiology diagnostic and invasive tests, procedures and clinic appointments. Make appointments via the Cardiology booking Office (CARBO) Manage relevant incoming and outgoing post and emails. Manage incoming referrals via ICE, post or direct cardiologist referral. To provide and improve efficiency in use of capacity and demand. To work closely with clinical staff, assisting staff and patients as required. To ensure the reception is covered in peak times and all enquiries and left messages are followed up in a timely and professional manner. Demonstrate effective communication skills with patients and all staff within the unit, trust and to liaise with GPs practices as required. Prompt and accurate input of patient details into hospital systems in line with Trust Policy and Caldicott principles. Request patient information, access electronic notes or paper notes where appropriate and filing prior to and following investigations. Manage patient enquiries with sensitivity and knowledge, referring to clinical staff when required.

Check out the videos below showcasing why you should grow your career here with us at MPFT: Why Work for Mental Health Services at MPFT - YouTube Development and Progression Within Mental Health Services at MPFT - YouTube Please see attached for the full job description and person specification. We welcome interested applicants with any questions to contact us. For an informal chat please contact Denise Freeman, East Admin Team Leader via email todenise.freeman@mpft.nhs.uk or 07866 372490. Please note, this advert may close early dependent on the number of applicants received. Previous applicants need not apply.

To liaise with internal and external users for the receipt, triage andmanagement of routine and urgent casenote requests either by telephone,email, memo or other electronic meansLocate and retrieve patient casenotes from the Health Records librarys onrequest and despatch to relevant person/area within the stipulated time periodConduct a thorough search to locate any case notes not in the main library or at their tracked location to ensure availability within required time periodTo be responsible for moving heavy loads i.e. boxes of casenotes whilstworking within a restricted environment and adhearing to Health & SafetyproceduresTo be responsible for the preparation of casenotes for all out-patient clinics,internal and out-reach sessions, ensuring an accurate, timely quality service to all usersTo be responsible for the accurate and timely tracking of all casenotes intoand out of the department via the Patient Administration System (PAS)tracking systemThe registration of new patients on the PAS system as requiredThe printing of Choose and Book GP referrals as requiredEnsuring that all relevant patient information is updated and accurate on the patients registration on the PAS including patient demographic information and patient alerts

To liaise with internal and external users for the receipt, triage andmanagement of routine and urgent casenote requests either by telephone,email, memo or other electronic meansLocate and retrieve patient casenotes from the Health Records librarys onrequest and despatch to relevant person/area within the stipulated time periodConduct a thorough search to locate any case notes not in the main library or at their tracked location to ensure availability within required time periodTo be responsible for moving heavy loads i.e. boxes of casenotes whilstworking within a restricted environment and adhearing to Health & SafetyproceduresTo be responsible for the preparation of casenotes for all out-patient clinics,internal and out-reach sessions, ensuring an accurate, timely quality service to all usersTo be responsible for the accurate and timely tracking of all casenotes intoand out of the department via the Patient Administration System (PAS)tracking systemThe registration of new patients on the PAS system as requiredThe printing of Choose and Book GP referrals as requiredEnsuring that all relevant patient information is updated and accurate on the patients registration on the PAS including patient demographic information and patient alerts

A highly versatile Clerical Officer is required to work at North Tees Hospital site for 12 months fixed term.

2 x 30 hours

1 x 22.5 hours

The majority of the role will involve the preparation and scanning of patient case notes in the EDM dept ( Electronic Document Management). Retrieval of health records from the Health records library and various locations across the Trust and ensuring that these are Tracked and delivered in a timely and secure manner. This post will also provide administrative support within the Health Records dept such as filing, queries desk, and data entry using computer based systems.

The required candidate must have excellent communication skills, be enthusiastic, show initiative and be able to work independently but at the same time be a good team player.



The majority of the role will involve the retrieval of health records from the Health records library and various locations across the Trust and ensuring that these are Tracked and delivered in a timely and secure manner. This post will also provide administrative support within the Health Records dept such as filing, queries desk, and data entry using computer based systems.

The required candidate must have excellent communication skills, be enthusiastic, show initiative and be able to work independently but at the same time be a good team player.

This post demands a high level of physical fitness– the successful candidate must be able to cope with the physically demanding aspects of retrieving large numbers of health records and transporting them around the Trust using trolleys.

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition – a note of thanks, Managers Awards, Shining Stars and Service Awards.

We recruit for values and “Together we are North Tees & Hartlepool”

To liaise with internal and external users for the receipt, triage and
management of routine and urgent casenote requests either by telephone,
email, memo or other electronic means
Locate and retrieve patient casenotes from the Health Records library’s on
request and despatch to relevant person/area within the stipulated time period
Conduct a thorough search to locate any case notes not in the main library or at their tracked location to ensure availability within required time period
To be responsible for moving heavy loads i.e. boxes of casenotes whilst
working within a restricted environment and adhearing to Health & Safety
procedures
To be responsible for the preparation of casenotes for all out-patient clinics,internal and out-reach sessions, ensuring an accurate, timely quality service to all users
To be responsible for the accurate and timely tracking of all casenotes into
and out of the department via the Patient Administration System (PAS)
tracking system
The registration of new patients on the PAS system as required
The printing of Choose and Book GP referrals as required
Ensuring that all relevant patient information is updated and accurate on the patients registration on the PAS including patient demographic information and patient alerts


This advert closes on Friday 26 Jul 2024

Check out the videos below showcasing why you should grow your career here with us at MPFT: Why Work for Mental Health Services at MPFT - YouTube Development and Progression Within Mental Health Services at MPFT - YouTube This Administrative Assistant / Receptionist role is varied key skills would be strong customer service and communication, focus on quality and efficiency, confident in the use of Microsoft packages, using our clinical system RIO (training will be given) and creating letters/documents. No candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to this role, we would love to learn more about you and would encourage you to apply. Come and join our team and be part of a community that is dedicated to breaking down barriers and providing the highest quality care to our patients. For an informal chat please contact Denise Freeman, East Admin Team Leader via email to denise.freeman@mpft.nhs.uk or 07866 372490.

Check out the videos below showcasing why you should grow your career here with us at MPFT: Why Work for Mental Health Services at MPFT - YouTube Development and Progression Within Mental Health Services at MPFT - YouTube This Administrative Assistant / Receptionist role is varied key skills would be strong customer service and communication, focus on quality and efficiency, confident in the use of Microsoft packages, using our clinical system RIO (training will be given) and creating letters/documents. No candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to this role, we would love to learn more about you and would encourage you to apply. Come and join our team and be part of a community that is dedicated to breaking down barriers and providing the highest quality care to our patients. For an informal chat please contact Denise Freeman, East Admin Team Leader via email to denise.freeman@mpft.nhs.uk or 07866 372490.

Please see the attached Job Description and Person Specification within the Job application for further information.