Total 5 administrative clerical job vacancies in blackburn bb2 3hh

The post holder will provide a comprehensive administration and information service for Adult Physical Health, coordinating their activities with other members of the Business Administration Team to ensurethatan efficient and confidential service is provided. The post holder will be required towork flexibly in response to the needs of the service. They willbe requiredto providecover to departments on other sites as directed by their administration line manager,to ensure continuity of a quality service provision. The post holder will have a good standard of education with qualifications in English,Maths and Word Processing. Excellent computer skills are required. One of theprimary purposes of thisrole is to providea comprehensive administration service to the clinical teams. Thereforegeneral administrationexperienceisessentialin order toprovide a professional service tothe clinical teams. The post holder will also providereception and telephonyservice for the clinical teams asrequired. Thereforeexperience of dealing with people is essential,as areexcellent interpersonal and customer care skills.It is essential that the post holder has good organisational and communication skills. The post holder willbe requiredto work both as part of a team and on their own initiative.


Be the first point of contact for the unit/department. Greeting visitors and ensuring people sign in and are met by staff or directed to the right area asappropriate. Provide reception duties. Answer telephones ina prompt, courteous,non-judgmentaland well-informed response. Respond to any queries. Deal with routine referrals, sending patient letters ,distributing toappropriate clinicalteam. Communicate with GPs and other Health Professionalsregardingpatients. Make decisions and judgements concerning information received e.g. referralsin order toprioritise and referortakeappropriate actionwithin agreed boundaries. Assistin ensuring reception/work area is kept presentable and that confidential information cannot be seen or overheard by visitors. Plan and prioritise own workload. Monitor andmaintainstock supplies for the team. Responsible foroperatingin line with Trust policy and departmental procedure in respect of tracking and retrieval of health records. Be an advocate for services.



Work in line with the Trust policies and values.

Established in 2003, East Lancashire Hospitals NHS Trust (ELHT) is a large integrated health care organisation providing high quality acute and community healthcare for the people of East Lancashire and Blackburn with Darwen.The organisation puts safety and quality at the heart of everything we do, invests in and develops its workforce, works with key stakeholders to develop effective partnerships and encourages innovation and pathway reform to deliver best practice.We employ over 8,000 staff, many of whom are internationally renowned and have won awards for their work and achievements.

Be the first point of contact for the unit/department. Greeting visitors and ensuring people sign in and are met by staff or directed to the right area asappropriate. Provide reception duties. Answer telephones, taking andforwardingmessages, ensuring that all telephone and personal callers receive a prompt, courteous,non-judgmentaland well-informed response. Respond to queries, dealing with routine matters and passing more complex queries to theappropriate memberof staff. Assistthe running of an efficient appointments system, dealing with routine referrals, sending patient letters / information, text reminders, distributing toappropriate clinicalteam. Communicate with GPs and other Health Professionalsregardingpatients who have accessed the service e.g. confirming receipt of referral, clarifying referral details. Make decisions and judgements concerning information received e.g. referrals and service user queriesin order toprioritise and refer on to theappropriate staff/department, ortakeappropriate actionwithin agreed boundaries. Assistin ensuring reception/work area is kept presentable and well organised and that confidential information cannot be seen or overheard by visitors. Plan and prioritise own work to cope with variable demand and interruptions, ensuring quality and completions. Monitor andmaintainstock supplies for the team. Responsible foroperatingin line with Trust policy and departmental procedure in respect of tracking and retrieval of health records. Dealing with routine queries from patients, patients’ families and carers using tact and empathy asrequiredand ensuring complex queries are promptly passed on to theappropriate memberof staff. Be an advocate for services, responding accurately and appropriately to enquiries and requests for information in relation to service provision.

Tocomply withall Trust policies and procedures, in particular confidentiality, management of patient records and all administration operational policies and procedures. To keep up to date with all policies and procedures.

Ensuretimelyand efficient input of client demographic information, referrals and waiting times and other activity,performanceand quality indicator data onto the Trust’s computerised systems; EMIS.


This advert closes on Friday 18 Oct 2024

Job Advert

25 hrs per week, 39 weeks per year, salary pro rata.

West Lothian Council reserve the right to close this post early depending on applicant response levels.

We are keen to employ a diverse workforce that reflects the people of Scotland. We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities or from socio-economically disadvantaged backgrounds

West Lothian Council are committed to far reaching changes to the way we deliver our Education Services. These changes include giving you the support and environment that you need to get on with your job and develop your abilities. Our dedication is demonstrated by the whole council achievement of the Investors in People Standard and always aiming a little higher in our service delivery and improvements.

Murrayfield Primary School is a non-denominational school serving the community of Blackburn in West Lothian. The school community consists of 9 Primary classes and a 40/40 ELC.

At Murrayfield we pride ourselves on developing positive relationships with all stakeholders. The staff team work collaboratively to provide the very highest quality of learning and teaching experiences to our children and families. We are proud of the excellent partnership working we have installed across all three settings.

The successful candidate will carry out financial and administrative operations, following West Lothian Council policies and procedures, in order to ensure the effective day to day running of the school and working closely in partnership with staff, parents and learners.

This post is considered Regulated Work with children and/or protected adults under the Protection of Vulnerable Groups (PVG) Scotland Act 2007. From 28 February 2011 preferred candidates will be required to join the PVG Scheme or undergo a PVG Scheme update check prior to a formal offer of employment being made by West Lothian Council

Proud member of the Disability Confident employer scheme

We have a fantastic team of people who are conscientious, caring, reliable and compassionate, all qualities which are essential to the NHS.

If you want to be part of this team and have the necessary skills we would like to meet you.

Vacancy within Health Records Department, Royal Blackburn Teaching Hospital.



Monday – Friday working hours 12pm – 8pm – 37.5 per week



East Lancashire Hospitals NHS Trust provides a range of health care services primarily for the people of East Lancashire, which comprises of the Boroughs of Blackburn, Burnley, Hyndburn, Pendle, Ribble Valley and Rossendale. Our Trust aims to provide appropriate, high-quality personal and organisational development interventions, which will improve patient care.

Provision of a comprehensive and efficient Health Records Service to patients/service users within the East Lancashire Health Community, ensuring a high level of Customer Care whilst maintaining confidentiality at all times. Together with clerical/admin experience, keyboard skills, a polite and pleasant manner, you will be part of this team.


The Health Records Department runs a 24/7 service providing approximately700,000casenotes annually, ensuring they are available at the point of contact, throughout the Organisation.

It involves a lot of manual handling and is a physical environment.



General Duties will include the following:


• Provide an accurate and efficient filing and retrieval service for medical casenotes.
• Locate and extract medical casenotes for patients attending clinic and for both elective and emergency admissions.
• Request and ensure delivery of health records for patients either attending a clinic or an admission, from all departments within this Trust and other hospitals.
• Prioritise own workload ensuring agreed timescales are met each day involving the provision of case notes.
• Provide a courier service which involves the collection of health records onsite and offsite, for emergency admissions during all shifts and Bank Holidays.
• Adhere to departmental policies and procedures and participate in audits in order to maintain data quality and provide an efficient service.
• Cull, prepare and record health records for offsite storage and redirect upon request.
• Frequent physical effort is required for long periods during a shift, therefore all moving and handling guidelines must be followed and staff must attend all training courses as required by the department manager.
• Act as first point of contact for all patients and visitors to the Department, providing a comprehensive reception and clerical Service to patients, relatives, carers, consultants and their teams.

You must be an organised person with the ability to work on your own or as part of a team.

Established in 2003 East Lancashire Hospitals NHS Trust (ELHT) is a large integrated health care organisation providing high quality acute secondary healthcare for the people of East Lancashire and Blackburn with Darwen.

Our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 700,000 patients a year from the most serious of emergencies to planned operations and procedures. We employ over 8,000 staff, many of whom are internationally renowned and have won awards for their work and achievements.

Provide an accurate and effective filing and retrieval service for medical/obstetric casenotes.

Participate in the preparation and improvement of medical/obstetric casenotes for the Trust.

Locate and extract medical/obstetric casenotes for patients attending clinic and for elective and emergency admissions.

Request and ensure delivery of casenotes for patients either attending clinic or admission, from all departments within the Trust, other hospitals and offsite storage.

Prioritise own workload to ensure agreed daily timescales are met regarding the provision of casenotes.

Locate, extract, prepare and input data onto the Patient Administration
System ensuring casenotes are delivered to wards for all emergency
and elective admissions.

Maintain accuracy in the preparation of casenotes for admission and
a clinic, ensuring all documentation is filed appropriately.

Input patient details onto the Patient Administration System and allocate
obstetric casenotes for all new patients to the Trust.

Print and prepare location lists for clinics and elective admissions.

Close and archive medical casenotes by physically updating and dividing large casenotes into new volumes, ensuring the contents are filed accurately within the appropriate health record and electronically recorded.

Cull, prepare and record health records for offsite storage/destruction
and redirect upon request.

Frequent physical effort is required for long periods during your shift,
therefore all moving and handling guidelines must be followed and
staff must attend all training courses as required by the departmental
supervisor/manager.


This advert closes on Friday 28 Jun 2024

We have a position within the Health Records Department, RBH.

Monday - Friday 9-5 pm, 37.5 hours



East Lancashire Hospitals NHS Trust provides a range of health care services primarily for the people of East Lancashire, which comprises of the Boroughs of Blackburn, Burnley, Hyndburn, Pendle, Ribble Valley and Rossendale. Our Trust aims to provide appropriate, high-quality personal and organisational development interventions, which will improve patient care.

Provision of a comprehensive and efficient Health Records Service to patients/service users within the East Lancashire Health Community, ensuring a high level of Customer Care whilst maintaining confidentiality at all times. Together with clerical/admin experience, keyboard skills, a polite and pleasant manner, you will be part of this team.


The Health Records Department runs a 24/7 service providing approximately700,000casenotes annually, ensuring they are available at the point of contact, throughout the Organisation.

It involves a lot of manual handling and is a physical environment.



General Duties will include the following:


• Provide an accurate and efficient filing and retrieval service for medical casenotes.
• Locate and extract medical casenotes for patients attending clinic and for both elective and emergency admissions.
• Request and ensure delivery of health records for patients either attending a clinic or an admission, from all departments within this Trust and other hospitals.
• Prioritise own workload ensuring agreed timescales are met each day involving the provision of case notes.
• Provide a courier service which involves the collection of health records onsite and offsite, for emergency admissions during all shifts and Bank Holidays.
• Adhere to departmental policies and procedures and participate in audits in order to maintain data quality and provide an efficient service.
• Cull, prepare and record health records for offsite storage and redirect upon request.
• Frequent physical effort is required for long periods during a shift, therefore all moving and handling guidelines must be followed and staff must attend all training courses as required by the department manager.
• Act as first point of contact for all patients and visitors to the Department, providing a comprehensive reception and clerical Service to patients, relatives, carers, consultants and their teams.

You must be an organised person with the ability to work on your own or as part of a team.

Established in 2003 East Lancashire Hospitals NHS Trust (ELHT) is a large integrated health care organisation providing high quality acute secondary healthcare for the people of East Lancashire and Blackburn with Darwen.

Our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 700,000 patients a year from the most serious of emergencies to planned operations and procedures. We employ over 8,000 staff, many of whom are internationally renowned and have won awards for their work and achievements.

Provide an accurate and effective filing and retrieval service for medical/obstetric casenotes.

Participate in the preparation and improvement of medical/obstetric casenotes for the Trust.

Locate and extract medical/obstetric casenotes for patients attending clinic and for elective and emergency admissions.

Request and ensure delivery of casenotes for patients either attending clinic or admission, from all departments within the Trust, other hospitals and offsite storage.

Prioritise own workload to ensure agreed daily timescales are met regarding the provision of casenotes.

Locate, extract, prepare and input data onto the Patient Administration
System ensuring casenotes are delivered to wards for all emergency
and elective admissions.

Maintain accuracy in the preparation of casenotes for admission and
a clinic, ensuring all documentation is filed appropriately.

Input patient details onto the Patient Administration System and allocate
obstetric casenotes for all new patients to the Trust.

Print and prepare location lists for clinics and elective admissions.

Close and archive medical casenotes by physically updating and dividing large casenotes into new volumes, ensuring the contents are filed accurately within the appropriate health record and electronically recorded.

Cull, prepare and record health records for offsite storage/destruction
and redirect upon request.

Frequent physical effort is required for long periods during your shift,
therefore all moving and handling guidelines must be followed and
staff must attend all training courses as required by the departmental
supervisor/manager.


This advert closes on Friday 28 Jun 2024

At Lancashire Care we are passionate about providing high quality patient centred care. We are currently recruiting a forward thinking, reliable and enthusiastic individual to join our busy administration team based at Referral & Assessment Centre, Daisyfield Mill, Blackburn aligned to the Specialist Network.

As a vital team member you will provide excellent administration and communication skills and work flexibly in response to the service needs. You will provide day to day support to the CAMHS team. You will have strong interpersonal and organisational skills, be computer literate and be able to use a variety of systems including Excel and Microsoft Office, possess excellent time management skills along with the ability to manage competing demands and priorities.

This is a very varied role and would suit someone who is highly motivated and capable of working on their own initiative, with a medium level of supervision.

This is an exciting opportunity for a committed individual to join the Administrative Team and assist in the smooth running of the service.

This will include:
• Provide a range of secretarial duties to the team or department
• Attend departmental meetings on a regular basis
• Ensure data is inputted accurately and timely and proactively
• Be the first point of contact for the team or department. Greeting visitors, answering telephones, taking and forwarding messages, ensuring that all telephone and personal callers receive a prompt, courteous, non-judgmental and well-informed response.
• Respond to queries, dealing with routine matters and passing on more complex queries to the appropriate member of staff
• Provide day to day support to clerical officers where appropriate
• Work collaboratively with the appropriate management teams and other departments and ensure that all cases are dealt with in a timely manner
• Attend and participate in team meetings and administrative service meetings as required
• Typing appointments/discharge letter

The successful candidate will have a good all round administration skills/experience and knowledge of customer service. You will be required to work flexibly in response to the needs of the networks administration service, providing cover to various sites as directed by their administration line manager to ensure continuity of a quality service provision.

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.

The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.

Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.

For more information please visit our website via Lancashire & South Cumbria NHS FT

Please see attached the job description and person specification for more information about this role.


This advert closes on Monday 25 Dec 2023